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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks very much for your input guys. Good to know that 9.1 is not case sensitive on usernames.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Regarding the CUP install issue however. What happens when a customer has dialtone and voicemail, and then wants to install CUP? And there’s no compatible bootable
CUP version? The CUCM is in production and cannot be rolled back? Do you have to install a lab CUCM to install the CUP server to?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
Cheers<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ryan Ratliff [mailto:rratliff@cisco.com]
<br>
<b>Sent:</b> Friday, 22 February 2013 5:24 AM<br>
<b>To:</b> Dana Tong<br>
<b>Cc:</b> cisco-voip@puck.nether.net (cisco-voip@puck.nether.net); Nate VanMaren<br>
<b>Subject:</b> Re: [cisco-voip] UC 9 Experiences / Oddities<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Firstly I had installed CUCM 9.1 and CUC 9.0 in my lab which was fine and then went to install CUP 9.1.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Tried to do the upgrade during install (both via local and SFTP) and CUP reports invalid upgrade file.[...]<o:p></o:p></span></p>
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<p class="MsoNormal">Expected behavior, explored when 9.1(1) first came out and covered in the archives.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">2nd,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I changed my Enterprise URLs to be IP addresses instead of hostnames and it broke my EM and directory services.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I had to regenerate the Tomcat certs and restart the service to fix the EM login service.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Most current phones don't even use the Enterprise URLs and these settings would have no correlation to the behavior of the EM or corporate directory services. They are merely pointers that older phone models (or if you have external directories
configured) use. I don't doubt you had to regen certs to fix some things, but changing your Enterprise Params had nothing to do with that.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">3rd,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">CUC 9.0[...]<o:p></o:p></span></p>
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<p class="MsoNormal">Lost me at Unity, I'll let others comment :)<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">4<sup>th</sup>,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">CUCM v9.0 has case sensitive usernames for authentication (ie end user pages, presence, CTI).[...]<o:p></o:p></span></p>
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<p class="MsoNormal">This is CSCub77825. Fixed when you get back to 9.1.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-family:"Helvetica","sans-serif"">-Ryan</span></span>
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Feb 20, 2013, at 11:20 PM, Nate VanMaren <<a href="mailto:VanMarenNP@ldschurch.org">VanMarenNP@ldschurch.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Show me a screen capture of your MWI error please.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Dana
Tong [mailto:Dana_Tong@<a href="http://bridgepoint.com.au/"><span style="color:purple">bridgepoint.com.au</span></a>]<span class="apple-converted-space"> </span><br>
<b>Sent:</b><span class="apple-converted-space"> </span>Wednesday, February 20, 2013 9:19 PM<br>
<b>To:</b><span class="apple-converted-space"> </span>Nate VanMaren;<span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net"><span style="color:purple">cisco-voip@puck.nether.net</span></a><span class="apple-converted-space"> </span>(<a href="mailto:cisco-voip@puck.nether.net"><span style="color:purple">cisco-voip@puck.nether.net</span></a>)<br>
<b>Subject:</b><span class="apple-converted-space"> </span>RE: UC 9 Experiences / Oddities</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks for your experiences.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Yes I always change to IP addressing for Intra-cluster comms so was surprised to see this error.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Regarding CUC 9.0 MWI not supporting E.164 numbers. I get the following errors when setting the MWI numbers:</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal">Mwi On Code contains invalid characters.<span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Cheers</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Dana</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Nate
VanMaren [<a href="mailto:VanMarenNP@ldschurch.org"><span style="color:purple">mailto:VanMarenNP@ldschurch.org</span></a>]<span class="apple-converted-space"> </span><br>
<b>Sent:</b><span class="apple-converted-space"> </span>Thursday, 21 February 2013 2:12 PM<br>
<b>To:</b><span class="apple-converted-space"> </span>Dana Tong;<span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net"><span style="color:purple">cisco-voip@puck.nether.net</span></a><span class="apple-converted-space"> </span>(<a href="mailto:cisco-voip@puck.nether.net"><span style="color:purple">cisco-voip@puck.nether.net</span></a>)<br>
<b>Subject:</b><span class="apple-converted-space"> </span>RE: UC 9 Experiences / Oddities</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">1<sup>st</sup><span class="apple-converted-space"> </span>I don’t play with CUP so I cannot speak to that.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">2<sup>nd</sup><span class="apple-converted-space"> </span>item, I always change to IP addresses, but I also always have CA signed certs that include
the ip address as a SAN, but I haven’t seen any trouble.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">3<sup>rd</sup><span class="apple-converted-space"> </span>item, Unity Connection has supported E.164s for everything but primary extension since
8.6.1. In 9.0 the added primary extension, I am running 9.0 CUC right now and I know MWIs with + still work.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/release/notes/861cucrn.html#wp1137907"><span style="color:purple">http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/release/notes/861cucrn.html#wp1137907</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">4<sup>th</sup><span class="apple-converted-space"> </span>Item, I haven’t seen case sensitive usernames for a long long time, I know 9.0 and 9.1
using active directory LDAP the usernames are not case sensitive.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">You may want to open a TAC case on these issues, because it’s stuff that should be working.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">-Nate</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span class="apple-converted-space"><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> </span></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><a href="mailto:cisco-voip-bounces@puck.nether.net"><span style="color:purple">cisco-voip-bounces@puck.nether.net</span></a><span class="apple-converted-space"> </span>[<a href="mailto:cisco-voip-bounces@puck.nether.net"><span style="color:purple">mailto:cisco-voip-bounces@puck.nether.net</span></a>]<span class="apple-converted-space"> </span><b>On
Behalf Of<span class="apple-converted-space"> </span></b>Dana Tong<br>
<b>Sent:</b><span class="apple-converted-space"> </span>Wednesday, February 20, 2013 3:29 PM<br>
<b>To:</b><span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net"><span style="color:purple">cisco-voip@puck.nether.net</span></a><span class="apple-converted-space"> </span>(<a href="mailto:cisco-voip@puck.nether.net"><span style="color:purple">cisco-voip@puck.nether.net</span></a>)<br>
<b>Subject:</b><span class="apple-converted-space"> </span>[cisco-voip] UC 9 Experiences / Oddities</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Morning (evening) all, </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I was wondering what everyone thought of the new version 9 suite. What have the experiences been like?</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Just some things I have noticed…</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Firstly I had installed CUCM 9.1 and CUC 9.0 in my lab which was fine and then went to install CUP 9.1.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Tried to do the upgrade during install (both via local and SFTP) and CUP reports invalid upgrade file.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Installed CUP 9.0 and it would not integrate with CUCM because of a version mismatch.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I had to roll back my CUCM cluster to 9.0, integrate with CUP 9.0, then roll forward. After this CUP 9.1 installed ok.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">2nd,</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I changed my Enterprise URLs to be IP addresses instead of hostnames and it broke my EM and directory services.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I had to regenerate the Tomcat certs and restart the service to fix the EM login service.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">3rd,</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">CUC 9.0 does not support E.164 MWI numbers. Does anyone know if 9.1 supports E.164 all over?</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">When using Calling Party Transformations, the numbers presented to CUC are the transformed number so I had to set alternate extensions for my users who have E.164 DNs.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">4<sup>th</sup>,</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">CUCM v9.0 has case sensitive usernames for authentication (ie end user pages, presence, CTI).</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Does anyone know if 9.1 is the same? Our internal system is AD integrated and for some reason the usernames have capitals and fails if I use all lowercase.</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">However on this LAB system which is not AD integrated it seems to ignore case in usernames (which I would prefer)</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Cheers</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Dana</span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#666666"><br>
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<p class="MsoNormal"><span lang="EN-US" style="color:#666666"> </span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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