<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>TAC does not have a reliable process for doing this. The reliable process is a sales order via PUT or your account team.</div><div><br></div><div>Regards,</div><div>Wes</div><div><br>On Feb 24, 2013, at 10:57 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:<br><br></div><div>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<div>The only place I know is PUT or begging in a TAC case.<br>
<br>
Sent from my iPhone</div>
<div><br>
On Feb 24, 2013, at 10:23 PM, "Tim Frazee" <<a href="mailto:tfrazee@gmail.com">tfrazee@gmail.com</a>> wrote:<br>
<br>
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<blockquote type="cite">
<div>how and where?<br>
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<div class="gmail_quote">On Sun, Feb 24, 2013 at 11:41 AM, Mark Drucker <span dir="ltr">
<<a href="mailto:drucker.mark@gmail.com" target="_blank">drucker.mark@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div> </div>
<div>Hi Alice,</div>
<div> </div>
<div>A bootable ISO is available for <font face="Segoe UI">9.1.1.10000-11.</font></div>
<span class="HOEnZb"><font color="#888888">
<div><font face="Segoe UI"></font> </div>
<div><font face="Segoe UI">-Mark</font></div>
</font></span></div>
<div class="HOEnZb">
<div class="h5">
<div class="gmail_extra"><br>
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<div class="gmail_quote">On Sun, Feb 24, 2013 at 2:37 AM, Alice Borgo <span dir="ltr">
<<a href="mailto:bertacco.alessandro@alice.it" target="_blank">bertacco.alessandro@alice.it</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div vlink="purple" link="blue" lang="IT">
<div>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">Yes, is correct
</span><span style="font-family:"Segoe UI","sans-serif";font-size:10pt">Van</span><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">Is NOT possible use Bootable 9.0 CUCM and use the Patch/Upgrade procedure to go on 9.1.1.10000-11. After some time, the procedure stop with
error of "Incompatible version upgrade".<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">So, what can we do?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">I need to ask Cisco if exist a Bootble version of 9.1.1.10000-11?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">Thank you.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">Regards<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">Alessandro<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US"><u></u> <u></u></span></p>
<div>
<div style="border-width:1pt medium medium;border-style:solid none none;border-color:rgb(181,196,223) currentColor currentColor;padding:3pt 0cm 0cm">
<p class="MsoNormal"><b><span style="font-family:"Segoe UI","sans-serif";font-size:10pt">Da:</span></b><span style="font-family:"Segoe UI","sans-serif";font-size:10pt"> Van Benschoten, Brian [mailto:<a href="mailto:Brian.VanBenschoten@COREBTS.com" target="_blank">Brian.VanBenschoten@COREBTS.com</a>]
<br>
<b>Inviato:</b> sabato 23 febbraio 2013 21:18<br>
<b>A:</b> Mark Drucker<br>
<b>Cc:</b> Alice Borgo; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Oggetto:</b> Re: [cisco-voip] Add new SUB to Production Cluster 9.1.1.10000-11<u></u><u></u></span></p>
</div>
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<div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
<pre><span style="font-family:"Tahoma","sans-serif"">I found recently this won't work with CUCM 9.0. <u></u><u></u></span></pre>
<pre><span style="font-family:"Tahoma","sans-serif""><u></u> <u></u></span></pre>
<pre><span style="font-family:"Tahoma","sans-serif"" lang="EN-US">Mark Drucker <</span><span style="font-family:"Tahoma","sans-serif""><a href="mailto:drucker.mark@gmail.com" target="_blank"><span lang="EN-US">drucker.mark@gmail.com</span></a></span><span style="font-family:"Tahoma","sans-serif"" lang="EN-US">> wrote:<u></u><u></u></span></pre>
<pre><span style="font-family:"Tahoma","sans-serif"" lang="EN-US"><u></u> <u></u></span></pre>
<div>
<div>
<div>
<p class="MsoNormal">Hi Alice,<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">You can install from the 9.0 bootable image and tell it to look for a patch/upgrade as part of the install.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Mark<u></u><u></u></p>
</div>
</div>
<div>
<p style="margin-bottom:12pt" class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">On Sat, Feb 23, 2013 at 10:19 AM, Alice Borgo <<a href="mailto:bertacco.alessandro@alice.it" target="_blank">bertacco.alessandro@alice.it</a>> wrote:<u></u><u></u></p>
<div>
<div>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US">Hi all,</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US"> I need to add a second SUB on a production Cluster composed of1 PUB + 1 SUB that are in version 9.1.1.10000-11.</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US">But I don't have bootable ISO of 9.1.1.10000-11, because the cluster was upgraded from 9.0 version.</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US">What Can I do?</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US">Thank you for the answer</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US">Regards</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-US">Alessandro Bertacco</span><u></u><u></u></p>
</div>
</div>
</div>
</div>
<p style="margin-bottom:12pt" class="MsoNormal"><br>
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<p class="MsoNormal"><br>
<br clear="all">
<br>
-- <br>
Mark Drucker<br>
<a href="tel:%28925%29%20321-5791" value="+19253215791" target="_blank">(925) 321-5791</a>
<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div style="text-align:center" class="MsoNormal" align="center">
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<br>
<br clear="all">
<br>
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Mark Drucker<br>
<a href="tel:%28925%29%20321-5791" value="+19253215791" target="_blank">(925) 321-5791</a>
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