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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">What if you press the Speaker button to answer/go offhook?<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Richard Goodyear<br>
<b>Sent:</b> Thursday, March 07, 2013 4:17 PM<br>
<b>To:</b> David Zhars<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] 7961 no automatic dial tone<o:p></o:p></span></p>
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<p class="MsoNormal">Sounds like the phone isn't registering the lift off hook, and therefore is an issue in the hook switch on the phone.<br>
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I believe its the 79X1 phones which have an inherint problem with the hook switch failing more frequently than other models.<o:p></o:p></p>
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<p class="MsoNormal">Thanks<o:p></o:p></p>
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<p class="MsoNormal"><br>
Richard<o:p></o:p></p>
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<p class="MsoNormal">On 7 March 2013 01:11, David Zhars <<a href="mailto:dzhars@gmail.com" target="_blank">dzhars@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Have a 7961 w/7914 sidecar. UCM 8.0.<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Phone rings, you pick it up, you have to press the ANSWER key. Pick the phone up, no dial tone, you need to press NEW CALL to start a call.
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I thought the switchhook might be bad, but take the phone off hook and the screen changes, so it knows it is off hook...<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Is there some sort of setting in UCM that I missed that is causing this behavior?<o:p></o:p></p>
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<p class="MsoNormal">thanks.<o:p></o:p></p>
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