<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">I believe Dana is right, CUPC gets ldap profile info from the IM&P server.<div><br></div><div>How are you even logging in to the client without the server?</div><div><br><div apple-content-edited="true">
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">-Ryan</span>
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<br><div><div>On Mar 13, 2013, at 11:45 AM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline">We do not have a CUP Server.<div><br></div><div>We are using Cisco Unified Communications Manager IM and Presence 9.1</div><div><br></div><div><br></div><div>And there is no LDAP configuration in the system; users can log into CUPC 8.6.3, it shows their VXC6215 as the controlled device, but they cannot use chat or add contacts (no results in the directory).</div>
<div><br><div class="gmail_quote">On Tue, Mar 12, 2013 at 4:21 PM, Dana Tong <span dir="ltr"><<a href="mailto:Dana_Tong@bridgepoint.com.au" target="_blank">Dana_Tong@bridgepoint.com.au</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Hi Jonathan,<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Doesn’t CUPC use the legacy LDAP server and Profile settings configured on the CUP server? Have you got this profile configured and applied to your users?<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Cheers<br>
Dana<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Jonathan Charles<br>
<b>Sent:</b> Wednesday, 13 March 2013 4:58 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] CUPC with VXC 6215<u></u><u></u></span></p><div><div class="h5"><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">We have deployed Cisco Unified Personal Communicator on VDI using VXC 6215s.<u></u><u></u></p>
<div><p class="MsoNormal"><u></u> <u></u></p>
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<div><p class="MsoNormal">When we search the directory, no results are shown and we get an error that Credentials are missing a required username. <u></u><u></u></p>
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<div><p class="MsoNormal"><u></u> <u></u></p>
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<div><p class="MsoNormal">The solution is to go to File - Options and add the username to Accounts, but there is no accounts tab under options...<u></u><u></u></p>
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<div><p class="MsoNormal"><u></u> <u></u></p>
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<div><p class="MsoNormal">How do we fix this?<u></u><u></u></p>
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<div><p class="MsoNormal"><u></u> <u></u></p>
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<div><p class="MsoNormal"><u></u> <u></u></p>
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<div><p class="MsoNormal">Jonathan<u></u><u></u></p>
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