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Afraid not, it is only for redundancy.
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<div>Do all of your operators handle calls for all of the companies or are they split?</div>
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<div>If they are split you could deploy more than one CUPAC server solution.</div>
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Kind Regards<br>
<br>
Jamie Gale<br>
Technical Marketing Engineer, Cisco Unified Attendant Consoles<br>
Arc Solutions, onsite at Cisco<br>
<a href="mailto:jamgale@cisco.com">jamgale@cisco.com</a><br>
D +1 919 392 4671<br>
M +1 919 699 4910<br>
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<b style="color: rgb(0, 0, 0); "><font class="Apple-style-span" color="#ff201a">Find our new Cisco Unified Attendant Console End User training videos at http://www.arcsolutions.com/north_america/solutions/products/cisco_oem_consoles.aspx or </font></b><font color="#ff2600"><b>https://www.youtube.com/channel/UC3jC1gmgsRWPR4PLR2VWBhA?feature=CCQQwRs%3D</b></font><br>
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<font class="Apple-style-span" color="#1738f5" style="font-weight: normal; color: rgb(0, 0, 0); "><b>Join the Cisco Unified Attendant Console Forum at Arc Solutions! http://forum.arcsolutions.com/forumdisplay.php?f=4</b></font><br>
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<div>On Mar 20, 2013, at 2:15 PM, Ahmed Maher <<a href="mailto:ahmed.maher@connectps.com">ahmed.maher@connectps.com</a>></div>
<div> wrote:</div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">What about adding another server as subscriber, is it for redundancy only or capacity also (i.e 2 servers = 200 Queue)?<o:p></o:p></span></div>
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<b><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip-bounces@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip-bounces@puck.nether.net</a><span class="Apple-converted-space"> </span>[mailto:cisco-<a href="mailto:voip-bounces@puck.nether.net" style="color: purple; text-decoration: underline; ">voip-bounces@puck.nether.net</a>]<span class="Apple-converted-space"> </span><b>On
Behalf Of<span class="Apple-converted-space"> </span></b>Ahmed Maher<br>
<b>Sent:</b><span class="Apple-converted-space"> </span>Wednesday, March 20, 2013 7:48 PM<br>
<b>To:</b><span class="Apple-converted-space"> </span>'Jamie Gale -X (jamgale - Arc Solutions at Cisco)'<br>
<b>Cc:</b><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] CUPAC Company name<o:p></o:p></span></div>
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<o:p> </o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">May reach 300 but 120 as startup<o:p></o:p></span></div>
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<b><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><span class="Apple-converted-space"> </span>Jamie Gale -X (jamgale - Arc Solutions at Cisco) [<a href="mailto:jamgale@cisco.com" style="color: purple; text-decoration: underline; ">mailto:jamgale@cisco.com</a>]<span class="Apple-converted-space"> </span><br>
<b>Sent:</b><span class="Apple-converted-space"> </span>Wednesday, March 20, 2013 7:36 PM<br>
<b>To:</b><span class="Apple-converted-space"> </span>Ahmed Maher<br>
<b>Cc:</b><span class="Apple-converted-space"> </span><<a href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip@puck.nether.net</a>><br>
<b>Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] CUPAC Company name<o:p></o:p></span></div>
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<o:p> </o:p></div>
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I am afraid not.<o:p></o:p></div>
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<o:p> </o:p></div>
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Out of interest how many companies/queues are there?<o:p></o:p></div>
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Kind Regards<br>
<br>
Jamie Gale<br>
Technical Marketing Engineer, Cisco Unified Attendant Consoles<br>
Arc Solutions, onsite at Cisco<br>
<a href="mailto:jamgale@cisco.com" style="color: purple; text-decoration: underline; ">jamgale@cisco.com</a><br>
D +1 919 392 4671<br>
M +1 919 699 4910<br>
<br>
<b><span style="color: rgb(255, 32, 26); ">Find our new Cisco Unified Attendant Console End User training videos at <a href="http://www.arcsolutions.com/north_america/solutions/products/cisco_oem_consoles.aspx" style="color: purple; text-decoration: underline; ">http://www.arcsolutions.com/north_america/solutions/products/cisco_oem_consoles.aspx</a>or </span><span style="color: rgb(255, 38, 0); "><a href="https://www.youtube.com/channel/UC3jC1gmgsRWPR4PLR2VWBhA?feature=CCQQwRs%3D" style="color: purple; text-decoration: underline; ">https://www.youtube.com/channel/UC3jC1gmgsRWPR4PLR2VWBhA?feature=CCQQwRs%3D</a></span></b><br>
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<b><span style="">Join the Cisco Unified Attendant Console Forum at Arc Solutions! <a href="http://forum.arcsolutions.com/forumdisplay.php?f=4" style="color: purple; text-decoration: underline; ">http://forum.arcsolutions.com/forumdisplay.php?f=4</a></span></b><o:p></o:p></span></div>
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<o:p> </o:p></div>
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On Mar 20, 2013, at 1:32 PM, Ahmed Maher <<a href="mailto:ahmed.maher@connectps.com" style="color: purple; text-decoration: underline; ">ahmed.maher@connectps.com</a>><o:p></o:p></div>
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wrote:<o:p></o:p></div>
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<o:p> </o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Thanks Jamie,</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">That is also what I was thinking about but stuck in capability issue as premium supports upto 100 Queue (100 Company) and I have more than that.</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Can the console customized to have CTI RP Description appears? Or there are any other ideas?</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span><o:p></o:p></div>
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<b><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">From:</span></b><span class="apple-converted-space"><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> </span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">Jamie
Gale -X (jamgale - Arc Solutions at Cisco) [mailto:jamgale@<a href="http://cisco.com/" style="color: purple; text-decoration: underline; "><span style="color: purple; ">cisco.com</span></a>]<span class="apple-converted-space"> </span><br>
<b>Sent:</b><span class="apple-converted-space"> </span>Wednesday, March 20, 2013 7:17 PM<br>
<b>To:</b><span class="apple-converted-space"> </span>Ahmed Maher<br>
<b>Cc:</b><span class="apple-converted-space"> </span><<a href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline; "><span style="color: purple; ">cisco-voip@puck.nether.net</span></a>><br>
<b>Subject:</b><span class="apple-converted-space"> </span>Re: [cisco-voip] CUPAC Company name</span><o:p></o:p></div>
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<o:p></o:p></div>
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Ahmed,<o:p></o:p></div>
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<o:p></o:p></div>
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The name of the queue is what is displayed to the operator, so if you name the queue as the company name the operator will know which company has been dialed.<o:p></o:p></div>
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<span style="font-size: 13.5pt; font-family: Calibri, sans-serif; "><br>
Kind Regards<br>
<br>
Jamie Gale<br>
Technical Marketing Engineer, Cisco Unified Attendant Consoles<br>
Arc Solutions, onsite at Cisco<br>
<a href="mailto:jamgale@cisco.com" style="color: purple; text-decoration: underline; "><span style="color: purple; ">jamgale@cisco.com</span></a><br>
D +1 919 392 4671<br>
M +1 919 699 4910<br>
<br>
<b><span style="color: rgb(255, 32, 26); ">Find our new Cisco Unified Attendant Console End User training videos at <a href="http://www.arcsolutions.com/north_america/solutions/products/cisco_oem_consoles.aspx" style="color: purple; text-decoration: underline; "><span style="color: purple; ">http://www.arcsolutions.com/north_america/solutions/products/cisco_oem_consoles.aspx</span></a>or </span><span style="color: rgb(255, 38, 0); "><a href="https://www.youtube.com/channel/UC3jC1gmgsRWPR4PLR2VWBhA?feature=CCQQwRs%3D" style="color: purple; text-decoration: underline; "><span style="color: purple; ">https://www.youtube.com/channel/UC3jC1gmgsRWPR4PLR2VWBhA?feature=CCQQwRs%3D</span></a></span></b><br>
<br>
<b>Join the Cisco Unified Attendant Console Forum at Arc Solutions! <a href="http://forum.arcsolutions.com/forumdisplay.php?f=4" style="color: purple; text-decoration: underline; "><span style="color: purple; ">http://forum.arcsolutions.com/forumdisplay.php?f=4</span></a></b></span><o:p></o:p></div>
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<o:p></o:p></div>
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On Mar 20, 2013, at 12:58 PM, Ahmed Maher <<a href="mailto:ahmed.maher@connectps.com" style="color: purple; text-decoration: underline; "><span style="color: purple; ">ahmed.maher@connectps.com</span></a>><o:p></o:p></div>
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wrote:<o:p></o:p></div>
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<o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; ">Dears,</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; ">I have many companies served by 1 CUPAC, and each company has a DID Number and I want to have the “Company Name” appears to operator Console?</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; "> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; ">Any ideas</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; "> </span><o:p></o:p></div>
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<span style="font-size: 13.5pt; font-family: Calibri, sans-serif; ">_______________________________________________<br>
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<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="color: purple; text-decoration: underline; "><span style="color: rgb(149, 79, 114); ">https://puck.nether.net/mailman/listinfo/cisco-voip</span></a></span><o:p></o:p></div>
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<o:p></o:p></div>
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