<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div><span>Cheers for that Ryan.</span></div><div><br></div> <div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt;"> <div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt;"> <div dir="ltr"> <font size="2" face="Arial"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> Ryan LaFountain (rlafount) <rlafount@cisco.com><br> <b><span style="font-weight: bold;">To:</span></b> Paul <asobihoudai@yahoo.com>; Cisco Vo IP Group <cisco-voip@puck.nether.net> <br> <b><span style="font-weight: bold;">Sent:</span></b> Wednesday, March 20, 2013 5:51 AM<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip] UCCX 9 SRND question<br> </font> </div> <br>
Hi Paul, <br><br>Sorry about the late response.<br><br>That statement contradicts Appendix A, which states you can have 400 IVR<br>ports. I've filed CSCuf56199 to get this addressed.<br><br>Good catch, you must've been reading the SRND very closely.<br><br>Thank you, <br><br>Ryan LaFountain<br>Unified Contact Center<br>Cisco Services<br>Direct: +1 919 392 9898<br>Email: <a ymailto="mailto:rlafount@cisco.com" href="mailto:rlafount@cisco.com">rlafount@cisco.com</a><br>Hours: M F 9:00am 5:00pm<br><br><br><br><br>On 12/7/12 4:00 PM, "Paul" <<a ymailto="mailto:asobihoudai@yahoo.com" href="mailto:asobihoudai@yahoo.com">asobihoudai@yahoo.com</a>> wrote:<br><br>>UCCX 9 SRND says "A Unified CCX system can provide up to 300 logical IVR<br>>ports (also called CTI Ports)." while Maximum number of active inbound<br>>agents supported = 400.<br>><br>>Is this correct or does the documentation need to be
updated?<br>><br>>_______________________________________________<br>>cisco-voip mailing list<br>><a ymailto="mailto:cisco-voip@puck.nether.net" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br><br><br><br> </div> </div> </div></body></html>