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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Check out CSCtu18634, which your IOS version has. We had many failures with the fax relay switchover due to this.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Gyrion, Larry<br>
<b>Sent:</b> 22 March 2013 10:32 AM<br>
<b>To:</b> Collins, Matthew; Cisco-voip (cisco-voip@puck.nether.net)<br>
<b>Subject:</b> Re: [cisco-voip] Right FAX - UDP h.323 with MGCP Analog Fax Devices<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">We ran a fresh test last night and obtained the following results:<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">The test performed was:<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">FAX-port 1/0/3---MGCP GW----CUCM-----SIP----GW---PRI---<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">That call would return to the PRI<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">PRI---GW----SIP------CUCM---MGCP---GW -FXS 1/0/2—FAX<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Basically we have to deal with 2 calls: 2 SIP 2 MGCP IP legs, 4 telephony(ports) legs, for a total of 8 legs.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">When starting the outbound call<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">From show call active voice brief: <b>1956 is the segment FXS 1/0/3-CUCM MGCP (2 legs: 1 pots, 1 MGCP)</b><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b>1956 </b>: 26926 18:20:58.318 CDT Thu Mar 21 2013.1 +0 pid:999103 Answer active<o:p></o:p></p>
<p class="MsoNormal">dur 00:00:14 tx:442/74256 rx:460/73600<o:p></o:p></p>
<p class="MsoNormal">Tele 1/0/3 (26926) [1/0/3] tx:9190/9190/0ms g711ulaw noise:-72 acom:67 i/0:-71/-82 dBm<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b>1956 </b>: 26927 18:21:03.508 CDT Thu Mar 21 2013.1 +0 pid:0 Originate connecting<o:p></o:p></p>
<p class="MsoNormal">dur 00:00:09 tx:443/70880 rx:442/70720<o:p></o:p></p>
<p class="MsoNormal">IP 10.23.191.213:19942 SRTP: off rtt:0ms pl:7100/0ms lost:0/1/0 delay:65/65/75ms g711ulaw TextRelay: off<o:p></o:p></p>
<p class="MsoNormal">media inactive detected:n media contrl rcvd:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal">long duration call detected:n long duration call duration:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:red">35 is the segment CUCM SIP-PRI (2 legs: 1 SIP, 1 pots)</span></b><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:red">35 </span></b> : 26928 18:21:03.518 CDT Thu Mar 21 2013.1 +-1<b>
</b><b><span style="font-size:16.0pt;color:#4F6228">pid:1000900</span></b><span style="font-size:14.0pt">
</span>Answer 6082886492 connecting<o:p></o:p></p>
<p class="MsoNormal">dur 00:00:00 tx:442/70720 rx:443/70880<o:p></o:p></p>
<p class="MsoNormal">IP 10.4.41.2:29138 SRTP: off rtt:0ms pl:7230/0ms lost:0/0/0 delay:55/55/65ms g711ulaw TextRelay: off<o:p></o:p></p>
<p class="MsoNormal">media inactive detected:n media contrl rcvd:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal">long duration call detected:n long duration call duration:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:red">35 </span></b> : 26929 18:21:03.616 CDT Thu Mar 21 2013.1 +-1 pid:1012000 Originate 2886491 connecting<o:p></o:p></p>
<p class="MsoNormal">dur 00:00:00 tx:443/74424 rx:443/70880<o:p></o:p></p>
<p class="MsoNormal">Tele 0/0/0:23 (26929) [0/0/0.23] tx:8850/8850/0ms g711ulaw noise:-84 acom:3 i/0:-79/-71 dBm<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#4F6228">pid:1000900: this is the incoming dial-peer, meaning that the GW is “answering” that outbound call with a SIP dial-peer:</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#4F6228">!</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#4F6228">dial-peer voice 1000900 voip</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#4F6228">translation-profile incoming 1000900</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#4F6228">session protocol sipv2</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#4F6228">session target sip-server</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#4F6228">incoming called-number .</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#4F6228">voice-class codec 1
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#4F6228"> dtmf-relay rtp-nte</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#4F6228">no vad</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#4F6228">!</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228">***********************************************************************************************************
</span></b><o:p></o:p></p>
<p class="MsoNormal">Analyzing that first part of the test (outbound call to PSTN) in the call flow:<o:p></o:p></p>
<p class="MsoNormal">MGCP fax transport method has been configured for passthrough NSE, and T.38 protocol based.<o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228"> </span></b><o:p></o:p></p>
<p class="MsoNormal">mgcp modem passthrough voip mode nse<o:p></o:p></p>
<p class="MsoNormal">no ccm-manager fax protocol cisco <o:p></o:p></p>
<p class="MsoNormal">no mgcp fax t38 inhibit <o:p></o:p></p>
<p class="MsoNormal">mgcp package-capability fxr-package<o:p></o:p></p>
<p class="MsoNormal">mgcp default-package fxr-package<o:p></o:p></p>
<p class="MsoNormal">no mgcp fax t38 ecm<o:p></o:p></p>
<p class="MsoNormal">mgcp fax t38 nsf 000000<o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228"> </span></b><o:p></o:p></p>
<p class="MsoNormal">Whereas SIP will use the voice service method of T.38 protocol based:<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">!<o:p></o:p></p>
<p class="MsoNormal">voice service voip<o:p></o:p></p>
<p class="MsoNormal">fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711ulaw<o:p></o:p></p>
<p class="MsoNormal">!<o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228">In theory there should be a selection/preference for T.38 and we see it when the RTP connects for that outbound calls, the RTP link to VoIP endpoints:</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b>1956</b> : 26927 18:21:03.507 CDT Thu Mar 21 2013.1 +0 pid:0 Originate connecting<o:p></o:p></p>
<p class="MsoNormal">dur 00:00:22 tx:741/118560 rx:788/118462<o:p></o:p></p>
<p class="MsoNormal">IP 10.23.191.213:19942 SRTP: off rtt:0ms pl:14570/0ms lost:0/1/0 delay:55/55/75ms
<b><span style="font-size:20.0pt;color:red">t38</span></b> TextRelay: off<o:p></o:p></p>
<p class="MsoNormal">media inactive detected:n media contrl rcvd:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal">long duration call detected:n long duration call duration:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:red">35</span></b> : 26928 18:21:03.517 CDT Thu Mar 21 2013.1 +9400 pid:1000900 Answer 6082886492 connected<o:p></o:p></p>
<p class="MsoNormal">dur 00:00:12 tx:741/118560 rx:812/121037<o:p></o:p></p>
<p class="MsoNormal">IP 10.4.41.2:29138 SRTP: off rtt:0ms pl:11660/0ms lost:0/0/0 delay:55/55/65ms
<b><span style="font-size:20.0pt;color:red">t38</span></b> TextRelay: off<o:p></o:p></p>
<p class="MsoNormal">media inactive detected:n media contrl rcvd:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal">long duration call detected:n long duration call duration:n/a timestamp:<b><span style="font-size:16.0pt;color:#4F6228">n/a</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228">***********************************************************************************************************
</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228">The second part of the call deals with the segment PSTN—PRI—GW—SIP---CUCM-MGCP—FXS-1/0/2</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b>1E3D segment incoming call PRI---MGCP IP side (2 legs;1 pots, 1 MGCP)</b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:16.0pt;color:#4F6228"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b>1E3D</b> : 26930 18:21:03.774 CDT Thu Mar 21 2013.1 +8910 pid:1004000 Answer 6082886492 active<o:p></o:p></p>
<p class="MsoNormal">dur 00:00:00 tx:2/336 rx:2/320<o:p></o:p></p>
<p class="MsoNormal">Tele 0/0/0:23 (26930) [0/0/0.1] tx:30/30/0ms g711ulaw noise:-4 acom:3 i/0:-73/-61 dBm<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b>1E3D</b> : 26931 18:21:03.774 CDT Thu Mar 21 2013.2 +8910
<span style="font-size:16.0pt;color:#17365D">pid:1003900</span><span style="font-size:16.0pt">
</span>Originate 5656491 active<o:p></o:p></p>
<p class="MsoNormal">dur 00:00:00 tx:2/320 rx:3/480<o:p></o:p></p>
<p class="MsoNormal">10.4.41.2:24624 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g711ulaw TextRelay: off<o:p></o:p></p>
<p class="MsoNormal">media inactive detected:n media contrl rcvd:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal">long duration call detected:n long duration call duration:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:red">1E3E is the segment CUCM MGCP—FXS port (2 lets: 1 mgcp, 1 pots or port 1/0/2)</span></b><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:red">1E3E</span></b> : 26933 18:21:03.784 CDT Thu Mar 21 2013.1 +0 pid:0 Originate connecting<o:p></o:p></p>
<p class="MsoNormal">dur 00:00:08 tx:3/480 rx:2/320<o:p></o:p></p>
<p class="MsoNormal">IP 10.23.191.213:28180 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:65/65/65ms g711ulaw TextRelay: off<o:p></o:p></p>
<p class="MsoNormal">media inactive detected:n media contrl rcvd:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal">long duration call detected:n long duration call duration:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:red">1E3E</span></b> : 26932 18:21:03.788 CDT Thu Mar 21 2013.2 +8890 pid:0 Originate active<o:p></o:p></p>
<p class="MsoNormal">dur 00:00:00 tx:2/336 rx:274/43840<o:p></o:p></p>
<p class="MsoNormal">Tele 1/0/2 (26932) [1/0/2] tx:5470/5470/0ms g711ulaw noise:-82 acom:3 i/0:-70/-69 dBm<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">The outbound dial-peer to the CUCM is <span style="font-size:16.0pt;color:#17365D">
pid:1003900:</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:16.0pt;color:#17365D"> </span><o:p></o:p></p>
<p class="MsoNormal">!<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#17365D">dial-peer voice 1003900 voip</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#17365D">description Incoming Calls to CUCM - dhsccmsub4</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#17365D">translation-profile outgoing 1001900</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#17365D">destination-pattern 8.......$</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#17365D">session protocol sipv2</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#17365D">session target ipv4:10.1.233.22</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#17365D">voice-class codec 1 </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#17365D"> dtmf-relay rtp-nte</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#17365D">no vad</span><o:p></o:p></p>
<p class="MsoNormal">!<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Again T.38 should have been chosen however MGCP fails to select T.38 and uses NSE:<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b>1E3D</b> : 26931 18:21:03.777 CDT Thu Mar 21 2013.2 +8910 pid:1003900 Originate 5656491 active<o:p></o:p></p>
<p class="MsoNormal">dur 00:00:13 tx:267/42566 rx:318/43370<o:p></o:p></p>
<p class="MsoNormal">IP 10.4.41.2:24624 SRTP: off rtt:0ms pl:4560/0ms lost:0/0/0 delay:55/55/65ms
<u><span style="font-size:18.0pt;color:red">t38</span></u> TextRelay: off<o:p></o:p></p>
<p class="MsoNormal">media inactive detected:n media contrl rcvd:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal">long duration call detected:n long duration call duration:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:red">1E3E</span></b> : 26933 18:21:03.787 CDT Thu Mar 21 2013.1 +0 pid:0 Originate connecting<o:p></o:p></p>
<p class="MsoNormal">dur 00:00:22 tx:271/42892 rx:293/42485<o:p></o:p></p>
<p class="MsoNormal">IP 10.23.191.213:28180 SRTP: off rtt:0ms pl:770/0ms lost:0/0/0 delay:55/55/55ms
<u><span style="font-size:18.0pt;color:red">t38</span></u> TextRelay: off<o:p></o:p></p>
<p class="MsoNormal">media inactive detected:n media contrl rcvd:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal">long duration call detected:n long duration call duration:n/a timestamp:n/a<o:p></o:p></p>
<p class="MsoNormal"> <u><span style="font-size:16.0pt;color:red">MODEMPASS nse</span></u><span style="font-size:16.0pt">
</span>buf:0/0 loss 0% 0/0 last 0s dur:0/0s<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">***********************************************************************************************************
<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">For any Fax call both ends at the IP stream have to agree in the switchover/Fax transport method.
<o:p></o:p></p>
<p class="MsoNormal">The terminating device is in charge of initiating the switchover process based on the tones that the GW is “hearing”<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">If we consider:<o:p></o:p></p>
<p class="MsoNormal">OGW= Originating GW<o:p></o:p></p>
<p class="MsoNormal">TGW=Terminating GW<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Then:<o:p></o:p></p>
<p class="MsoNormal">For the outbound call:<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">FAX-port 1/0/3---MGCP OGW----CUCM-----SIP----TGW---PRI---<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">For the inbound call:<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">PRI---OGW----SIP------CUCM---MGCP---TGW -FXS 1/0/2—FAX<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Therefore, based on the outputs above:<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="color:#1F497D">1)</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif";color:#1F497D">
</span>The fax fails because the MGCP leg to the TGW is “activating” both transport methods simultaneously: T.38 and MODEMPASS<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thank you,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:120%;text-autospace:none"><b><span style="font-size:10.0pt;line-height:120%;font-family:"Arial","sans-serif";color:#403152">Larry Gyrion | Telecommunications Analyst
</span></b><o:p></o:p></p>
<p class="MsoNormal" style="line-height:120%;text-autospace:none"><span style="font-size:9.0pt;line-height:120%;font-family:"Arial","sans-serif";color:#403152">Dean Clinic - Corporate Offices</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:120%;text-autospace:none"><span style="font-size:9.0pt;line-height:120%;font-family:"Arial","sans-serif";color:#403152">Information Technology</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:120%;text-autospace:none"><span style="font-size:9.0pt;line-height:120%;font-family:"Arial","sans-serif";color:#403152">1802 W. Beltline Hwy</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:120%;text-autospace:none"><span style="font-size:9.0pt;line-height:120%;font-family:"Arial","sans-serif";color:#403152">Madison, WI 53713</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:120%;text-autospace:none"><span style="font-size:9.0pt;line-height:120%;font-family:"Arial","sans-serif";color:#403152">Phone 608.294.6201 | TL 540 | Fax 608.250.1483</span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:120%;text-autospace:none"><span style="font-size:9.0pt;line-height:120%;font-family:"Arial","sans-serif";color:#403152"><a href="mailto:larry.gyrion@deancare.com"><span style="color:#403152">larry.gyrion@deancare.com</span></a>
| </span><span style="font-size:9.0pt;line-height:120%;font-family:"Arial","sans-serif";color:black"><a href="http://www.deancare.com/">www.deancare.com
</a> </span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:120%;text-autospace:none"><span style="font-size:9.0pt;line-height:120%;font-family:"Arial","sans-serif";color:black"> </span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:120%;text-autospace:none"><b><i><span style="font-size:10.0pt;line-height:120%;font-family:"Arial","sans-serif";color:#6A2C91">Partners who care</span></i></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Collins, Matthew [<a href="mailto:matthew.collins@linklaters.com">mailto:matthew.collins@linklaters.com</a>]
<br>
<b>Sent:</b> Friday, March 22, 2013 4:34 AM<br>
<b>To:</b> Gyrion, Larry; Cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> RE: Right FAX - UDP h.323 with MGCP Analog Fax Devices</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Have you double checked the region settings to make sure the calls are not being restricted to G729. That caught me out initially.</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Gyrion, Larry<br>
<b>Sent:</b> 21 March 2013 19:15<br>
<b>To:</b> Cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> [cisco-voip] Right FAX - UDP h.323 with MGCP Analog Fax Devices</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Greetings –</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">We have been working on implementing Right-FAX 10.5 with CUCM 8.5 and have been running into road blocks to a fully functioning product.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">In CUCM we have the Right-FAX server utilizing h.323, this all works great for External parties to fax in and for Right Fax to send out.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Where we are running into issue is this:</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">If the Analog Fax machine is connected to an FSX port (SCCP); we only have issues when the device tries to fax to the internal Right-Fax number. Mainly this
reason is because Cisco’s SCCP does not support t.38</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">So we converted the Analog Fax machine’s FXS port to MGCP; which we can successfully transmit to the Internal Right-Fax number, however we have these other
issues:</span><o:p></o:p></p>
</div>
<p class="MsoNormal" style="text-indent:-.25in"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">1.</span><span lang="EN-GB" style="font-size:7.0pt">
</span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">We cannot fax site to site… cannot fax from one MGCP Analog Fax device to another MGCP Analog Fax device.</span><o:p></o:p></p>
<p class="MsoNormal" style="text-indent:-.25in"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">2.</span><span lang="EN-GB" style="font-size:7.0pt">
</span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">We cannot fax to the External Right-Fax number</span><o:p></o:p></p>
<p class="MsoNormal" style="text-indent:-.25in"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">3.</span><span lang="EN-GB" style="font-size:7.0pt">
</span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">We have some failures from incoming faxes from EXTERNAL sources to MGCP Analog Fax devices (this same External source works fine inbound to an SCCP Analog Fax device)</span><o:p></o:p></p>
<p class="MsoNormal" style="text-indent:-.25in"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">4.</span><span lang="EN-GB" style="font-size:7.0pt">
</span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">We can fax both directions MGCP Analog Fax device to/from SCCP Analog Fax device for internal and external dial.</span><o:p></o:p></p>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Cisco has worked with us and has confirm the config is correct on the router for both MGCP and h.323.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">The Router IOS > C2951 Software (C2951-UNIVERSALK9-M), Version 15.1(3)T2, RELEASE SOFTWARE (fc1)</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">We use TCP for our SCCP protocol due to an older issue within our UCCE environment</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">For the h.323 we are using UDP</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Has anyone ran across an issue like this before? Or do you have a suggestion?</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Thank you,</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><b><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#403152">Larry Gyrion | Telecommunications Analyst
</span></b><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#403152">Dean Clinic - Corporate Offices</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#403152">Information Technology</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#403152">1802 W. Beltline Hwy</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#403152">Madison, WI 53713</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#403152">Phone 608.294.6201 | TL 540 | Fax 608.250.1483</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="mailto:larry.gyrion@deancare.com"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#403152">larry.gyrion@deancare.com</span></a></span><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#403152">
| </span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="http://www.deancare.com/"><span style="font-size:9.0pt;font-family:"Arial","sans-serif"">www.deancare.com
</span></a></span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;font-family:"Arial","sans-serif""> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><b><i><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#6A2C91">Partners who care</span></i></b><o:p></o:p></p>
</div>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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