<div>Hi Scott,</div><div> </div><div>1. Yes I am absolutely sure I verified it through Wireshark. packets are coming from Call Manager IP when I make call from IP phone (with BIB enabled) to PSTN through MGCP gateway (in this case I am receiving all RTP packets from both Agent & Customer voice stream).</div>
<div>2. By alternate packets I mean that when I make a call from IP Phone to IP Phone then under Wireshark on recording server it shows that RTP packets coming from the IP phone with BIB enabled but the sequence number of RTP packets is not continues, RTP packet with alternate sequence number is missing because of this my recording server giving me choppy recordings. As you can see below RTP packet with <strong><font color="#ff0000">Seq=20857</font></strong> is missing and it is consistent through out the stream of RTP packets from phone (.163 is IP Phone and .201 is Recording server).</div>
<div> </div><div>No. Time Source Destination Protocol Length Info<br> 84 17.296525000 10.X.X.163 10.X.X.207 RTP 214 PT=ITU-T G.711 PCMU, SSRC=0x1603A8EB, Seq=<font color="#ff0000">20856</font>, Time=209014710 </div>
<div> </div><div><div>No. Time Source Destination Protocol Length Info<br> 98 17.336996000 10.X.X.163 10.X.X.207 RTP 214 PT=ITU-T G.711 PCMU, SSRC=0x1603A8EB, Seq=<font color="#ff0000">20858</font>, Time=209015030 </div>
</div><div> </div><div>I tried with CUCM 9.0 as well but I am getting the same response.</div><div><br clear="all"> </div><div><div><strong><font face="garamond,serif">Thanks & Regards,</font></strong></div>
<div><strong><font face="garamond,serif">Deepak Maggo</font></strong></div></div>
<br><br><div class="gmail_quote">On Wed, Mar 27, 2013 at 11:29 PM, Scott Voll <span dir="ltr"><<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>></span> wrote:<br><blockquote style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid" class="gmail_quote">
<div dir="ltr">1. are you sure it's not coming from the GW?<div>2. What are alternate RTP packets.</div><div><br></div><div>What software package are you using for the recording?</div><div><br>
</div><div>BIB in CM 7.x notes:</div><div><br></div><div>BIB on device needs to be enabled</div><div>on the line you need a set your recording option to auto, setup your recording profile and CSS</div>
<div>you will need to associate the device being used to the Application user for the app your using.</div><div>You can not have shared lines in my experience (may be application specific)</div><div><br>
</div><div>BIB in CM 8 is much better.</div><div><br></div><div>Setup EM users then you can just assign the EM profile to the application user and don't have to worry about which phones are associated.</div>
<div><br></div><div>Hope that helps</div><div><br></div><div>Scott</div><div><br></div></div><div class="gmail_extra"><br><br><div class="gmail_quote"><div><div class="h5">On Wed, Mar 27, 2013 at 10:34 AM, Deepak Maggo <span dir="ltr"><<a href="mailto:dmaggo@ipcelerate.com" target="_blank">dmaggo@ipcelerate.com</a>></span> wrote:<br>
</div></div><blockquote style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid" class="gmail_quote"><div><div class="h5"><div><div>Hi,</div></div>
<div class="gmail_quote"><div> </div><div>I am facing the following problems when configuring my CUCM 7.0 to record calls using BIB feature: </div>
<div> </div><div>1. When IP phone makes call to PSTN (using MGCP Gateway) then I receive the packets but they are coming from CUCM instead of from IP phone.</div>
<div> </div><div>2. When IP phone makes call to IP Phone (on same CUCM) then I do receive the packets from IP phone but its sending only alternate RTP packets.</div><div> </div><div>I'll appreciate any help to solve this issue.</div>
<div> </div><div>Thanks in advance.</div><div><br clear="all"> </div><div><div><strong><font face="garamond,serif">Thanks & Regards,</font></strong></div>
<div><strong><font face="garamond,serif">Deepak Maggo</font></strong></div></div>
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