<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<base href="x-msg://539/"><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Consolas;
panose-1:2 11 6 9 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
pre
{mso-style-priority:99;
mso-style-link:"HTML Preformatted Char";
margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.HTMLPreformattedChar
{mso-style-name:"HTML Preformatted Char";
mso-style-priority:99;
mso-style-link:"HTML Preformatted";
font-family:Consolas;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
span.EmailStyle21
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle22
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle23
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle24
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle25
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle26
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Whenever you get an ES from TAC, always ask for the readme file that goes with it.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">That is where I leaned about the 8831 and the DX650 phones
</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I would post a readme to the list, but I don’t know if that is ok or not.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">-Nate<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Eric Pedersen [mailto:PedersenE@bennettjones.com]
<br>
<b>Sent:</b> Friday, April 12, 2013 10:40 AM<br>
<b>To:</b> Nate VanMaren; Wes Sisk<br>
<b>Cc:</b> Cisco VoIPoE List<br>
<b>Subject:</b> RE: [cisco-voip] Can't update PAB, fast dials from phones<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Does TAC have a resolved bug list? I got an ES from them but there was no readme or release notes with the bug fixes.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I've tried to use the bug search tool a few times but its "known-affected version" option never seems to work for me.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Nate VanMaren [<a href="mailto:VanMarenNP@ldschurch.org">mailto:VanMarenNP@ldschurch.org</a>]
<br>
<b>Sent:</b> 12 April 2013 10:10 AM<br>
<b>To:</b> Eric Pedersen; Wes Sisk<br>
<b>Cc:</b> Cisco VoIPoE List<br>
<b>Subject:</b> RE: [cisco-voip] Can't update PAB, fast dials from phones<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">You’d think that, but then you look at the bug lists, where main features don’t work on the official releases, like BAT, or mobility.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Eric Pedersen [<a href="mailto:PedersenE@bennettjones.com">mailto:PedersenE@bennettjones.com</a>]
<br>
<b>Sent:</b> Friday, April 12, 2013 10:04 AM<br>
<b>To:</b> Nate VanMaren; Wes Sisk<br>
<b>Cc:</b> Cisco VoIPoE List<br>
<b>Subject:</b> RE: [cisco-voip] Can't update PAB, fast dials from phones</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Touché.
</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">In my defense though, the reason we're on 9.1 at the moment is because of other problems with an 8.6 ES we had before. I prefer official releases as much as
possible; I'm sure they're regression tested much more than ES's.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Eric</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Nate VanMaren [<a href="mailto:VanMarenNP@ldschurch.org">mailto:VanMarenNP@ldschurch.org</a>]
<br>
<b>Sent:</b> 11 April 2013 2:34 PM<br>
<b>To:</b> Eric Pedersen; Wes Sisk<br>
<b>Cc:</b> Cisco VoIPoE List<br>
<b>Subject:</b> RE: [cisco-voip] Can't update PAB, fast dials from phones</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If you’re afraid of ES’s you shouldn’t be on 9.1
</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Just take a look at the readme for one of the ES, they’re fixing lots and lots of things.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">-Nate</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Eric Pedersen<br>
<b>Sent:</b> Thursday, April 11, 2013 1:53 PM<br>
<b>To:</b> Wes Sisk<br>
<b>Cc:</b> Cisco VoIPoE List<br>
<b>Subject:</b> Re: [cisco-voip] Can't update PAB, fast dials from phones</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Wes,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Yes TAC offered an ES, but I'd rather keep that as a last resort since upgrading CUCM is significant amount of work and testing Do you know what phone models
have problems? We have a mix of 9971s and 7975s (SCCP).</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thank you,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Eric</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Wes Sisk [<a href="mailto:wsisk@cisco.com">mailto:wsisk@cisco.com</a>]
<br>
<b>Sent:</b> 10 April 2013 2:18 PM<br>
<b>To:</b> Eric Pedersen<br>
<b>Cc:</b> Cisco VoIPoE List<br>
<b>Subject:</b> Re: [cisco-voip] Can't update PAB, fast dials from phones</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">TAC won't provide clear answer because manually pointing (overriding the default) isn't extensively tested. It *should* work. When last I checked there was still some inconsistency in how the various phone models used internal vs. external
provisioned URL's. That is to say your mileage may vary and careful attention is required.<o:p></o:p></p>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">TAC should have offered you an engineering special to resolve that bug. Did they? Is there a reason a CUCM ES upgrade is not a viable solution for you?<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Regards,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Wes<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<div>
<p class="MsoNormal">On Apr 10, 2013, at 11:31 AM, Eric Pedersen <<a href="mailto:PedersenE@bennettjones.com">PedersenE@bennettjones.com</a>> wrote:<o:p></o:p></p>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<div>
<div>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">We upgraded to the latest CUCM 9.1 (9.1.1.20000-5) and now people cannot edit their personal address book and fast dials from their phone, which is especially
problematic since fast dial functionality was taken out of the user pages. This is a known bug, CSCue60831, that the PAB cannot be updated from CUCM subscribers. Can I change the Personal Directory phone service to use the URL on the publisher, i.e. "<a href="http://%3cPub%20IP%3e:8080/ccmpd/pdCheckLogin.do?name=#DEVICENAME#">http://<Pub
IP>:8080/ccmpd/pdCheckLogin.do?name=#DEVICENAME#</a>"? Will I run into any problems? I didn't get a clear answer from TAC.</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Thanks,</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Eric</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
</div>
<pre>The contents of this message may contain confidential and/or privileged<o:p></o:p></pre>
<pre>subject matter. If this message has been received in error, please contact<o:p></o:p></pre>
<pre>the sender and delete all copies. Like other forms of communication,<o:p></o:p></pre>
<pre>e-mail communications may be vulnerable to interception by unauthorized<o:p></o:p></pre>
<pre>parties. If you do not wish us to communicate with you by e-mail, please<o:p></o:p></pre>
<pre>notify us at your earliest convenience. In the absence of such<o:p></o:p></pre>
<pre>notification, your consent is assumed. Should you choose to allow us to<o:p></o:p></pre>
<pre>communicate by e-mail, we will not take any additional security measures<o:p></o:p></pre>
<pre>(such as encryption) unless specifically requested.<o:p></o:p></pre>
<pre> <o:p></o:p></pre>
<pre>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net"><span style="color:purple">cisco-voip@puck.nether.net</span></a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip"><span style="color:purple">https://puck.nether.net/mailman/listinfo/cisco-voip</span></a><o:p></o:p></pre>
</div>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<pre>The contents of this message may contain confidential and/or privileged<o:p></o:p></pre>
<pre>subject matter. If this message has been received in error, please contact<o:p></o:p></pre>
<pre>the sender and delete all copies. Like other forms of communication,<o:p></o:p></pre>
<pre>e-mail communications may be vulnerable to interception by unauthorized<o:p></o:p></pre>
<pre>parties. If you do not wish us to communicate with you by e-mail, please<o:p></o:p></pre>
<pre>notify us at your earliest convenience. In the absence of such<o:p></o:p></pre>
<pre>notification, your consent is assumed. Should you choose to allow us to<o:p></o:p></pre>
<pre>communicate by e-mail, we will not take any additional security measures<o:p></o:p></pre>
<pre>(such as encryption) unless specifically requested.<o:p></o:p></pre>
<pre> <o:p></o:p></pre>
<div>
<p class="MsoNormal"><span style="color:#666666"><br>
<br>
NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact
the sender by reply email and destroy all copies of the original message.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:#666666"> </span><o:p></o:p></p>
</div>
<pre>The contents of this message may contain confidential and/or privileged<o:p></o:p></pre>
<pre>subject matter. If this message has been received in error, please contact<o:p></o:p></pre>
<pre>the sender and delete all copies. Like other forms of communication,<o:p></o:p></pre>
<pre>e-mail communications may be vulnerable to interception by unauthorized<o:p></o:p></pre>
<pre>parties. If you do not wish us to communicate with you by e-mail, please<o:p></o:p></pre>
<pre>notify us at your earliest convenience. In the absence of such<o:p></o:p></pre>
<pre>notification, your consent is assumed. Should you choose to allow us to<o:p></o:p></pre>
<pre>communicate by e-mail, we will not take any additional security measures<o:p></o:p></pre>
<pre>(such as encryption) unless specifically requested.<o:p></o:p></pre>
<pre> <o:p></o:p></pre>
<div>
<p class="MsoNormal"><span style="color:#666666"><br>
<br>
NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact
the sender by reply email and destroy all copies of the original message.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#666666"><o:p> </o:p></span></p>
</div>
<pre>The contents of this message may contain confidential and/or privileged<o:p></o:p></pre>
<pre>subject matter. If this message has been received in error, please contact<o:p></o:p></pre>
<pre>the sender and delete all copies. Like other forms of communication,<o:p></o:p></pre>
<pre>e-mail communications may be vulnerable to interception by unauthorized<o:p></o:p></pre>
<pre>parties. If you do not wish us to communicate with you by e-mail, please<o:p></o:p></pre>
<pre>notify us at your earliest convenience. In the absence of such<o:p></o:p></pre>
<pre>notification, your consent is assumed. Should you choose to allow us to<o:p></o:p></pre>
<pre>communicate by e-mail, we will not take any additional security measures<o:p></o:p></pre>
<pre>(such as encryption) unless specifically requested.<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
</div>
<DIV>
<p class=MsoNormal><span style='font-size:7.0pt';font-family:'"Helvetica","Tahoma","Arial","sans-serif"'><font color="#666666"><br><br> NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.</span><o:p></o:p></span></p><BR>
</DIV></body>
</html>