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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>I’ve not tried out Cisco prime. I trialed the CA software and was not impressed. I’ve never been a fan of Prognosis.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I would check with Netscout because they acquired Psytechnics who had (IMHO) the best voice monitoring system out there (even calculated echo if present). They also do video if that is a concern.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Daniel Martin<br><b>Sent:</b> Tuesday, March 26, 2013 6:47 AM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] VoIP Monitoring tools<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I am in dire need of a VoIP monitoring tool to monitor the voice quality and the health of our CUCM environment. I am using RTMT to monitor the cluster but it lacks some functionality / reporting. I have nothing to monitor voice quality at this time.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’m currently looking at 3 different products and would like to get the feedback of the community from those who have looked and/or purchased these products. Any recommendations on a particular product in these 3 or others?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Cisco Prime Collaboration suite (monitoring / provisioning products)<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>CA UC Monitor with Performance Center and NetFlow Analyzer<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Prognosis IP Telephony Manager<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We are a large enterprise with 20+ sites and over 5,000 IP phones.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Regards,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Daniel.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Daniel Martin<o:p></o:p></p><p class=MsoNormal>Group Leader – IT Network Management<o:p></o:p></p><p class=MsoNormal><span lang=FR-CA>CAE Inc.<o:p></o:p></span></p><p class=MsoNormal><span lang=FR-CA>St-Laurent, Québec Canada<o:p></o:p></span></p><p class=MsoNormal><span lang=FR-CA>H4T 1G6<o:p></o:p></span></p><p class=MsoNormal><span lang=FR-CA>Tél: 1-514-341-2000 x4878<o:p></o:p></span></p><p class=MsoNormal><span lang=FR-CA>Fax: 1-514-340-5489<o:p></o:p></span></p><p class=MsoNormal><span lang=FR-CA><a href="mailto:daniel.martin@cae.com">daniel.martin@cae.com</a><o:p></o:p></span></p><p class=MsoNormal><span lang=FR-CA><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p></div></body></html>