<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"><base href="x-msg://625/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Nate nailed this one with MCID. If your telco circuits support it then MCID (malicious caller id) will exchange messages with the telco to flag the call.<div><br></div><div>QRT is good for tracking calls within communications manager within the customer premise equipment. QRT will not send any signal to the carrier.</div><div><br></div><div>Regards,</div><div>Wes</div><div><br></div><div><div><div>On Apr 22, 2013, at 10:50 AM, Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com">jason.aarons@dimensiondata.com</a>> wrote:</div><br class="Apple-interchange-newline"><div bgcolor="white" lang="EN-US" link="blue" vlink="purple" style="font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div class="WordSection1" style="page: WordSection1; "><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">QRT Softkey.<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><a href="http://www.youtube.com/watch?v=FZl6Ib8zMoI" style="color: purple; text-decoration: underline; ">http://www.youtube.com/watch?v=FZl6Ib8zMoI</a><o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div><div><div style="border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(181, 196, 223); padding: 3pt 0in 0in; "><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: windowtext; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: windowtext; "><span class="Apple-converted-space"> </span>cisco-voip [mailto:cisco-<a href="mailto:voip-bounces@puck.nether.net" style="color: purple; text-decoration: underline; ">voip-bounces@puck.nether.net</a>]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Lisa Notarianni<br><b>Sent:</b><span class="Apple-converted-space"> </span>Monday, April 22, 2013 10:30 AM<br><b>To:</b><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>[cisco-voip] Call Trace<o:p></o:p></span></div></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div><p class="MsoNormal" style="margin: 0in 0in 12pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="color: windowtext; "> </span></p><pre style="margin: 0in 0in 0.0001pt; font-size: 10pt; font-family: 'Courier New'; "><span style="font-size: 12pt; font-family: Calibri, sans-serif; ">CUCM 8.6.2.20000-2<o:p></o:p></span></pre><pre style="margin: 0in 0in 0.0001pt; font-size: 10pt; font-family: 'Courier New'; "><span style="font-size: 12pt; font-family: Calibri, sans-serif; "> </span></pre><pre style="margin: 0in 0in 0.0001pt; font-size: 10pt; font-family: 'Courier New'; "><span style="font-size: 12pt; font-family: Calibri, sans-serif; ">I have a request for a procedure on how to tag a call to be traced. On our old Centrex system, users could dial a code immediately after receiving the call and the call detail record would be tagged so we knew exactly which call they wanted traced.<o:p></o:p></span></pre><pre style="margin: 0in 0in 0.0001pt; font-size: 10pt; font-family: 'Courier New'; "><span style="font-size: 12pt; font-family: Calibri, sans-serif; "> </span></pre><pre style="margin: 0in 0in 0.0001pt; font-size: 10pt; font-family: 'Courier New'; "><span style="font-size: 12pt; font-family: Calibri, sans-serif; ">Any suggestions?<o:p></o:p></span></pre><pre style="margin: 0in 0in 0.0001pt; font-size: 10pt; font-family: 'Courier New'; "><span style="font-size: 12pt; font-family: Calibri, sans-serif; "><br>Thank you in advance.<o:p></o:p></span></pre><pre style="margin: 0in 0in 0.0001pt; font-size: 10pt; font-family: 'Courier New'; "><span style="font-size: 12pt; font-family: Calibri, sans-serif; "> </span></pre><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><span><image001.gif></span><o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div><pre style="margin: 0in 0in 0.0001pt; font-size: 10pt; font-family: 'Courier New'; "><span style="font-size: 12pt; font-family: Calibri, sans-serif; "> </span></pre><pre style="margin: 0in 0in 0.0001pt; font-size: 10pt; font-family: 'Courier New'; "><span style="font-size: 12pt; font-family: Calibri, sans-serif; "> </span></pre><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; "> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="color: windowtext; "><br><br></span><span style="color: white; ">itevomcid</span><span style="color: windowtext; "><o:p></o:p></span></div></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="color: purple; text-decoration: underline; ">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div></div><br></div></body></html>