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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>QRT Softkey.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>http://www.youtube.com/watch?v=FZl6Ib8zMoI<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Lisa Notarianni<br><b>Sent:</b> Monday, April 22, 2013 10:30 AM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Call Trace<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='color:windowtext'><o:p> </o:p></span></p><pre><span style='font-size:12.0pt;font-family:"Calibri","sans-serif"'>CUCM 8.6.2.20000-2<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Calibri","sans-serif"'>I have a request for a procedure on how to tag a call to be traced. On our old Centrex system, users could dial a code immediately after receiving the call and the call detail record would be tagged so we knew exactly which call they wanted traced.<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Calibri","sans-serif"'>Any suggestions?<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Calibri","sans-serif"'><br>Thank you in advance.<o:p></o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></pre><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img width=250 height=100 id="Picture_x0020_1" src="cid:image001.gif@01CE3F47.32491000" alt=LisaNotarianniSignature><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><pre><span style='font-size:12.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></pre><pre><span style='font-size:12.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></pre><p class=MsoNormal><span style='font-size:10.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:windowtext'><br><br></span><span style='color:white'>itevomcid</span><span style='color:windowtext'> <o:p></o:p></span></p></div></body></html>