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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Yes, I have also tried that method.<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Matthew <o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ted Nugent [mailto:tednugent73@gmail.com] <br><b>Sent:</b> Tuesday, April 23, 2013 12:33 PM<br><b>To:</b> Berry, Matthew<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Experience installing CUEAC 9.0.1.20<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Yes that's the version I installed (same zip), perhaps try installing SQL express first and then installing CUEAC?<o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Tue, Apr 23, 2013 at 1:23 PM, Ted Nugent <<a href="mailto:tednugent73@gmail.com" target="_blank">tednugent73@gmail.com</a>> wrote:<o:p></o:p></p><div><p class=MsoNormal>Yes I deployed this version a few weeks back without issue... HOWEVER... the customer required that we install SQL 2008 Standard and it was installed prior to the CUEAC install. Perhaps that's the key?<o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><div><div><p class=MsoNormal>On Tue, Apr 23, 2013 at 1:09 PM, Berry, Matthew <<a href="mailto:Matthew.Berry@wwt.com" target="_blank">Matthew.Berry@wwt.com</a>> wrote:<o:p></o:p></p></div></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hey gang,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I’m curious if anyone has recently done a CUEAC 9.0.1.20 installation and found issues during installation.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The MSI file I’m running comes from the <a href="http://cisco-ac.arcsolutions.com" target="_blank">cisco-ac.arcsolutions.com</a> site:<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Cisco Unified Attendant Console Enterprise Edition V9.0.1.20 - Release Date 28 Jan 2013<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>During the installation, I hit the Database Wizard step and the system locks up. The installation never finishes.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Observed:<o:p></o:p></p><p><span style='font-family:Symbol'>·</span><span style='font-size:7.0pt'> </span>Same experience whether server is on domain or off domain<o:p></o:p></p><p><span style='font-family:Symbol'>·</span><span style='font-size:7.0pt'> </span>Installation ran with local admin account and domain admin account (as if that would make a difference)<o:p></o:p></p><p><span style='font-family:Symbol'>·</span><span style='font-size:7.0pt'> </span>The CUEAC installer configures IIS (as far as I can tell)<o:p></o:p></p><p><span style='font-family:Symbol'>·</span><span style='font-size:7.0pt'> </span>The CUEAC installer places all the files under Program Files (as far as I can tell)<o:p></o:p></p><p><span style='font-family:Symbol'>·</span><span style='font-size:7.0pt'> </span>The SQL Express database is populated<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>After waiting up to 6 hours for the Database Wizard to finish (which it does not), I quit the processes and receive a “Congratulations! CUEAC is installed! Please reboot!” After the reboot, when I attempt to go to the web page I get an ASP error.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I’ve been through three Cisco TAC engineers so far in this case. I’m planning to escalate, but so far their assistance has been worthless.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Any ideas?<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b> </b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Matthew Berry | Sr. Unified Collaboration Engineer, Voice CCIE #26721</b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>World Wide Technology, Inc. | Cell <a href="tel:%2B1.612.219.0040" target="_blank">+1.612.219.0040</a><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><i><span style='color:#17365D'>PS Engineering: </span></i></b><i><span style='color:#17365D'>Creating Impact, Ignition & Scalability</span></i><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>