<div dir="ltr">Yes that's the version I installed (same zip), perhaps try installing SQL express first and then installing CUEAC?</div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Apr 23, 2013 at 1:23 PM, Ted Nugent <span dir="ltr"><<a href="mailto:tednugent73@gmail.com" target="_blank">tednugent73@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Yes I deployed this version a few weeks back without issue... HOWEVER... the customer required that we install SQL 2008 Standard and it was installed prior to the CUEAC install. Perhaps that's the key?</div>
<div class="gmail_extra"><br><br><div class="gmail_quote"><div><div class="h5">On Tue, Apr 23, 2013 at 1:09 PM, Berry, Matthew <span dir="ltr"><<a href="mailto:Matthew.Berry@wwt.com" target="_blank">Matthew.Berry@wwt.com</a>></span> wrote:<br>
</div></div><blockquote style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid" class="gmail_quote"><div><div class="h5"><div lang="EN-US" vlink="purple" link="blue">
<div><p class="MsoNormal">Hey gang,<u></u><u></u></p><p class="MsoNormal">
<u></u> <u></u></p><p class="MsoNormal">I’m curious if anyone has recently done a CUEAC 9.0.1.20 installation and found issues during installation.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">
The MSI file I’m running comes from the <a href="http://cisco-ac.arcsolutions.com" target="_blank">cisco-ac.arcsolutions.com</a> site:<u></u><u></u></p><p class="MsoNormal">Cisco Unified Attendant Console Enterprise Edition V9.0.1.20 - Release Date 28 Jan 2013<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">During the installation, I hit the Database Wizard step and the system locks up. The installation never finishes.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Observed:<u></u><u></u></p><p><u></u><span style="font-family:Symbol"><span>·<span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal"> </span></span></span><u></u>Same experience whether server is on domain or off domain<u></u><u></u></p>
<p><u></u><span style="font-family:Symbol"><span>·<span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal"> </span></span></span><u></u>Installation ran with local admin account and domain admin account (as if that would make a difference)<u></u><u></u></p>
<p><u></u><span style="font-family:Symbol"><span>·<span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal"> </span></span></span><u></u>The CUEAC installer configures IIS (as far as I can tell)<u></u><u></u></p>
<p><u></u><span style="font-family:Symbol"><span>·<span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal"> </span></span></span><u></u>The CUEAC installer places all the files under Program Files (as far as I can tell)<u></u><u></u></p>
<p><u></u><span style="font-family:Symbol"><span>·<span style="font:7pt/normal "Times New Roman";font-size-adjust:none;font-stretch:normal"> </span></span></span><u></u>The SQL Express database is populated<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">After waiting up to 6 hours for the Database Wizard to finish (which it does not), I quit the processes and receive a “Congratulations! CUEAC is installed! Please reboot!” After the reboot, when I attempt to go to the web page I get an ASP error.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">I’ve been through three Cisco TAC engineers so far in this case. I’m planning to escalate, but so far their assistance has been worthless.<u></u><u></u></p><p class="MsoNormal">
<u></u> <u></u></p><p class="MsoNormal">Any ideas?<u></u><u></u></p><p class="MsoNormal"><b><u></u> <u></u></b></p><p class="MsoNormal"><b>Matthew Berry | Sr. Unified Collaboration Engineer, Voice CCIE #26721<u></u><u></u></b></p>
<p class="MsoNormal">World Wide Technology, Inc. | Cell <a href="tel:%2B1.612.219.0040" target="_blank" value="+16122190040">+1.612.219.0040</a><u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">
<b><i><span style="color:rgb(23,54,93)">PS Engineering: </span></i></b><i><span style="color:rgb(23,54,93)">Creating Impact, Ignition & Scalability<u></u><u></u></span></i></p><p class="MsoNormal"><u></u> <u></u></p>
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