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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hey gang,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’m curious if anyone has recently done a CUEAC 9.0.1.20 installation and found issues during installation.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The MSI file I’m running comes from the cisco-ac.arcsolutions.com site:<o:p></o:p></p><p class=MsoNormal>Cisco Unified Attendant Console Enterprise Edition V9.0.1.20 - Release Date 28 Jan 2013<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>During the installation, I hit the Database Wizard step and the system locks up. The installation never finishes.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Observed:<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Same experience whether server is on domain or off domain<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Installation ran with local admin account and domain admin account (as if that would make a difference)<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>The CUEAC installer configures IIS (as far as I can tell)<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>The CUEAC installer places all the files under Program Files (as far as I can tell)<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>The SQL Express database is populated<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>After waiting up to 6 hours for the Database Wizard to finish (which it does not), I quit the processes and receive a “Congratulations! CUEAC is installed! Please reboot!” After the reboot, when I attempt to go to the web page I get an ASP error.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’ve been through three Cisco TAC engineers so far in this case. I’m planning to escalate, but so far their assistance has been worthless.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any ideas?<o:p></o:p></p><p class=MsoNormal><b><o:p> </o:p></b></p><p class=MsoNormal><b>Matthew Berry | Sr. Unified Collaboration Engineer, Voice CCIE #26721<o:p></o:p></b></p><p class=MsoNormal>World Wide Technology, Inc. | Cell +1.612.219.0040<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><i><span style='color:#17365D'>PS Engineering: </span></i></b><i><span style='color:#17365D'>Creating Impact, Ignition & Scalability<o:p></o:p></span></i></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>