<div dir="ltr"><div><div>Thanks Erick. <br><br></div>I was able to download the license and activate them on the module. <br></div>Now to get this site upgraded!!!<br><br></div><div class="gmail_extra"><br><br><div class="gmail_quote">
On Tue, May 21, 2013 at 1:40 PM, Erick B. <span dir="ltr"><<a href="mailto:erickbee@gmail.com" target="_blank">erickbee@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr"><div>If you have a CCO account and a covered contract on your profile, you can download AIM CUE licenses here.... choose the right version. </div><div><br></div><a href="http://software.cisco.com/download/release.html?mdfid=278832930&softwareid=282821747&release=7.0.6&relind=AVAILABLE&rellifecycle=&reltype=latest" target="_blank">http://software.cisco.com/download/release.html?mdfid=278832930&softwareid=282821747&release=7.0.6&relind=AVAILABLE&rellifecycle=&reltype=latest</a><br>
</div><div class="HOEnZb"><div class="h5"><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, May 21, 2013 at 1:30 PM, Lelio Fulgenzi <span dir="ltr"><<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="font-size:10pt;font-family:Verdana">yes, unfortunately, licenses are not-transferable. they remain with the CUE module themselves. the module you replaced it with should have it's own licenses though. that might be an option.<br>
<br>and because the modules are EOL, i'm not sure you can buy more. :(<br><span><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Data Centre and Communications Facilities<br>Computing and Communications Services (CCS)<br>
University of Guelph<br><br><a href="tel:519%E2%80%90824%E2%80%904120%20Ext%2056354" value="+15198244120" target="_blank">519‐824‐4120 Ext 56354</a><br><a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><br>
<a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<span name="x"></span><br></span><br><hr><b>From: </b>"Candese Perez" <<a href="mailto:trigena@gmail.com" target="_blank">trigena@gmail.com</a>><br>
<b>To: </b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br><b>Cc: </b>"<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a> VOIP" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Sent: </b>Tuesday, May 21, 2013 2:20:46 PM<br><b>Subject: </b>Re: [cisco-voip] AIM-CUE licenses<br><br><div dir="ltr"><div>Yeah, unfortunately noone has the original purchasing information. To make things worse the original module wasn't on Smartnet so we just replaced the module so because we didn't go through the RMA process TAC won't rehost the licenses. <br>
<br><br></div><div>At this point I am not sure I have any options. <br></div><div><br></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, May 21, 2013 at 12:09 PM, Lelio Fulgenzi <span dir="ltr"><<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="font-size:10pt;font-family:Verdana">As far as I know, the licenses are not store in the configuration. They are keys that must be uploaded. If you have a store "show license" output or something, that would be helpful. You'd have to contact <a href="mailto:licensing@cisco.com" target="_blank">licensing@cisco.com</a> to get the new licenses. <br>
<br>On the last four occasions, when I ordered CUE modules, no licenses were provided to me. I had to contact licensing each time to send me the files for the purchase. I believe there's a way to extract them, but I went with the file the team sent me.<br>
<br>If you have the original invoice, that would help too. Usually, your purchasing department holds on to stuff like that if you haven't.<br><br>Hope that helps,<br><br>Lelio<br><span><br><span></span>---<br>
Lelio Fulgenzi, B.A.<br>Senior Analyst, Data Centre and Communications Facilities<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br><a href="tel:519%E2%80%90824%E2%80%904120%20Ext%2056354" target="_blank">519‐824‐4120 Ext 56354</a><br>
<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><br><a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<span></span><br>
</span><br><hr><b>From: </b>"Candese Perez" <<a href="mailto:trigena@gmail.com" target="_blank">trigena@gmail.com</a>><br><b>To: </b>"<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a> VOIP" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Sent: </b>Tuesday, May 21, 2013 10:07:45 AM<br><b>Subject: </b>[cisco-voip] AIM-CUE licenses<div><div><br><br><div dir="ltr"><div><div>Are the license files stored in the backup (configuration or data) of the CUE module?<br>
<br></div>I have a AIM-CUE that failed and was replaced, performed a restore from a previous backup, but now I don't have any licenses.<br>
<br></div><div>Is there a way to pull the licenses from the old configuration?<br><br></div><div>Thanks!<br></div><div><br><br></div></div>
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