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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Anthony,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">For issues like these, the call flow and devices involved in the call flow are crucial. On a quick internal search, I found CSCuc80321 with the same error/warning.
We would need your version too.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">+Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Unity Connection TME<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Thursday, May 23, 2013 12:26 AM<br>
<b>To:</b> Cisco VoIP Group<br>
<b>Subject:</b> [cisco-voip] DTMF Method 0<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">All,<o:p></o:p></p>
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<p class="MsoNormal"><b>The smaller picture</b><o:p></o:p></p>
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I have the following two lines from a CCM trace I pulled:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Courier New"">00:06:11.643 |//SIP/SIPCdpc(8,74,1872820)/ci=146637572/ccbId=85511580/scbId=0/star_CcUserInfoReq: Outbound DTMF method selected is 0. Digit=1 and isMTPPassingThru2833=0|5,200,21,1.12763334^[REDACTED]^RCP5143F0107</span><br>
<span style="font-family:"Courier New"">00:06:11.643 |//SIP/SIPCdpc(8,74,1872820)/ci=146637572/ccbId=85511580/scbId=0/star_CcUserInfoReq: Outbound DTMF method not supported (0)|5,200,21,1.12763334^[REDACTED]^RCP5143F0107</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The log states that this method is not supported, but what is the method exactly?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>The bigger picture</b><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">My Mobile Agent Connect Tone feature is half working, and I can see DTMF digits 1 and 2 being sent in the Agent's direction, however, the Agent is only hearing the second tone. I have confirmed this with the
above trace lines showing that the first tone fails due to unsupported reasons, also the below additional trace lines showing the second tone being sent via a different method and succeeding, and finally, a wireshark capture which only shows the digit 2 hitting
the wire as RTP-NTE (not shared).<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Courier New"">00:06:11.905 |//SIP/SIPCdpc(8,74,1872820)/ci=146637572/ccbId=85511580/scbId=0/star_CcUserInfoReq: Outbound DTMF method selected is 2. Digit=2 and isMTPPassingThru2833=0|5,200,21,1.12763334^[REDACTED]^RCP5143F0107</span><br>
<span style="font-family:"Courier New"">00:06:11.905 |//SIP/SIPCdpc(8,74,1872820)/ci=146637572/ccbId=85511580/scbId=0/sendDtmfVia2833: sending sipOutgoingDTMFTone Tone 2 for digit 2.|5,200,21,1.12763334^[REDACTED]^RCP5143F0107</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">If I could figure out the method number to name mapping, that would help me understand why method 0 is not supported while method 2 is.<br>
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Thanks for your help.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Anthony Holloway<o:p></o:p></p>
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