<div dir="ltr">Hi Khaled,<div><br></div><div style>Unfortunately (or luckily) I haven't had the pleasure of upgrading UCCX from 7 to 9. So i cant help you there. But for CUCM i have gone from 7.x to 9.x and used the migration guide to help me along. I attached it here so hopefully it answers some or all of your questions.</div>
<div style><br></div><div style>Joel P</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Fri, May 24, 2013 at 7:11 AM, khaled Saholy <span dir="ltr"><<a href="mailto:khaled_saholy@hotmail.com" target="_blank">khaled_saholy@hotmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div><div dir="ltr"><br>Hi Friends,<br><br>I need your advice.<br><br>I have a project with a customer which we about to upgrade the contact center express ver 7.0 to ver 9.0 and also upgrade Call Manager ver 7.1 to 9.<br>
<br>I'm familiar with the upgrade process of call Manager from CM ver 6.1 BE to CM 8.6 Regular as I have implemented this work myself.<br><br>I've migrated the users , phones , export and import of config from old CM to the new CM with some manipulation here and there.<br>
<br>But I'm asking specifically about upgrade CM to ver 9,What is your experience of this upgrade , have anyone tried migration or upgrade , which one do you advise?<br><br>And more importantly the upgrade of UCCX, I have good experience with UCCX ver 7 but haven't tried yet working with UCCX ver 9.<br>
<br>What kind of configurations , data that can be upgradeable? Applications, scripts, prompts, reports...?<br><br>I started reading the Cisco documentation about the UCCX upgrade , and using PUT tools ...etc but I need your opinions and experiences, please.<br>
<br>Thanks in advance for your help.<br><br>Regards.<br><br>khaled Al-Saholy<br> </div></div>
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