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<p class="MsoNormal"><span style="color:#1F497D">I have no experience with Gaitronics, but had a similar situation with a paging interface. The ATA 187 wouldn’t and couldn’t (per TAC) issue the disconnect. We had to use a VG202 instead.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">HTH<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#1F497D">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D"><br>
1965 Greenspring Drive</span><span style="color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D">Timonium, MD 21093</span><span style="color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1F497D"><br>
voice. 410.252.8830<br>
fax. 410.252.9284 <br>
<br>
<a href="http://twitter.com/heliontech">Twitter</a> | <a href="http://www.facebook.com/#!/pages/Helion/252157915296">
Facebook</a> | <a href="http://www.heliontechnologies.com/">Website</a> | <a href="mailto:support@heliontechnologies.com?subject=Technical%20Support%20Request">
Email Support</a></span><span style="font-family:"Arial","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Jason Aarons (AM)<br>
<b>Sent:</b> Wednesday, May 29, 2013 8:15 AM<br>
<b>To:</b> cisco-voip (cisco-voip@puck.nether.net)<br>
<b>Subject:</b> [cisco-voip] Gai-tronics RedAlert callbox analog with ATA-187 ?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">FXS in general has a lack of Supervisory Disconnect, that said has anyone gotten a Gai-troncis RedAlert 393XX callbox to work with an ATA-187 registered to CallManager?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Problem is you press the callbox button, the public safety answers and tells you help is on the way. Public Safety hangs up and the callbox blairs out re-order tone for 3-4 minutes. (<span style="color:#1F497D">You may recall a home phone
left offhook will play a loud re-order tone if you don’t hang it up due to lack of Supervisory Disconnect).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal">I found the ATA-187 parameter Reorder Delay = Never turns off the sounds, but doesn’t really hang up the phone. The ATA-187 has polarity reversal, does this work with Gai-troncis callboxes?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">In short can anyone say they have had success getting the Gai-tronics to work with the ATA-187? Maybe there are some settings in the Gai-troncs device?<o:p></o:p></p>
<p class="MsoNormal">Page 36 doesn’t get me much to work with <a href="http://www.gai-tronics.com/manuals/42004-438i.pdf">
http://www.gai-tronics.com/manuals/42004-438i.pdf</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m thinking the VG-2XX is the better way to go as it has more Supervisory Disconnect options, but I can’t guarantee that will work without testing it.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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