<div dir="ltr">If I remember correctly, there is a setting to use either handset or headset on the OEM consoles.</div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, Jun 3, 2013 at 11:00 AM, Mike <span dir="ltr"><<a href="mailto:mikeeo@msn.com" target="_blank">mikeeo@msn.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" vlink="purple" link="blue"><div><p class="MsoNormal">Hey all I was wondering which console everyone is using and why.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">I’ve installed both OEM Cisco console and the Bridge OC console. I like things from both , but both also are lacking in some areas.<u></u><u></u></p><p class="MsoNormal">
<u></u> <u></u></p><p class="MsoNormal">Bridge OC doesn’t have a queuing system like the OEM consoles and relies on hunt groups which I think is very bad.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">
The OEM consoles work great, but suck with it comes to headsets due to the way the call is presented to the phone.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><u></u> <u></u></p></div></div>
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