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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>CallManager 9.1<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Under Device > Phone > Line if you don’t setup CFUR but setup CFNA and unplug the phone shouldn’t you hear ring back calling from PSTN to 7965 then user’s voicemail? <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Customer states they hear fast busy unless the phone is plugged in. If I setup CFUR it rings direct to Voicemail. However for other reasons we don’t want to setup CFUR, just leave it blank as not all phones have voicemail and let CFNA values happen.<o:p></o:p></p></div></body></html>