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<body class='hmmessage'><div dir='ltr'>thnx for your response. Therefore it means first UCCX dialer will not use CUCM to make outbound call but send the call directly to Gateway and then using Dial peer VG will dial out to customer.<div><br></div><div>In this case we can not use QSIG trunk between CUCM and Nortel.</div><div><br><br><div><hr id="stopSpelling">From: rlafount@cisco.com<br>To: shaary1@hotmail.com<br>CC: cisco-voip@puck.nether.net<br>Subject: Re: [cisco-voip] UCCX IVR Campaign with SIP GW<br>Date: Mon, 17 Jun 2013 10:00:39 +0000<br><br>
<div>Hi,</div>
<div><br>
</div>
<div>SIP is only required between UCCX and the gateway (and between the GW and CUCM later in the call flow). This feature requires TDM on the other side to do CPA, until CUBE supports CPA over IP in a later release. So it is for you:</div>
<div><br>
</div>
<div>PSTN -- E1 -- GW -- SIP -- UCCX/CUCM<br>
<br>
<div>Thank you,</div>
<div><br>
</div>
<div>Ryan LaFountain</div>
<div>Unified Contact Center</div>
<div>Cisco Services</div>
<div>+1 919 392 9898</div>
<div><br>
</div>
Sent from my iPhone</div>
<div><br>
On Jun 15, 2013, at 7:09 AM, "shary shary" <<a href="mailto:shaary1@hotmail.com">shaary1@hotmail.com</a>> wrote:<br>
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<div dir="ltr">Hi Folks,
<div>I have to implement the UCCX IVR based outbound campaign and as per the UCCX admin guide it says we need SIP Gateway to make it run. Customer does not have SIP trunk but E1 and FXO port. Therefore, the question is, is SIP GW configuration require only
between UCCX and GW or we need SIP Trunk as well between Service Provider and voice GW.</div>
<div><br>
</div>
<div><br>
</div>
<div>Thanks in advance.</div>
</div>
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