<html><head></head><body style="color: rgb(0, 0, 0); word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div style="font-family: Calibri, sans-serif; font-size: 14px; ">Not sure from your post, but the 6500 is back up and providing time?</div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><br></div><div style="font-family: Calibri, sans-serif; font-size: 14px; ">What series phones do you have with the issue? If its only some phones… I am runnng 8.5.1. </div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><br></div><div style="font-family: Calibri, sans-serif; font-size: 14px; ">We have to delete the itl file and allow for it to download it again.</div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><br></div><div style="font-family: Calibri, sans-serif; font-size: 14px; ">Here:</div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><span class="Apple-style-span" style="font-size: 18px; font-family: Tahoma, sans-serif; "><br></span></div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><span class="Apple-style-span" style="font-size: 18px; font-family: Tahoma, sans-serif; ">Instructions are as follows:</span></div><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Tahoma, sans-serif; ">Press the key with the check mark<o:p></o:p></span></p><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Tahoma, sans-serif; ">Choose Security Configuration<o:p></o:p></span></p><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Tahoma, sans-serif; ">Choose Trust List<o:p></o:p></span></p><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Tahoma, sans-serif; ">Choose ITL File<o:p></o:p></span></p><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Tahoma, sans-serif; ">Press **# unlock more erase<o:p></o:p></span></p><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Tahoma, sans-serif; ">Phone will reboot (it does take about 5-7 minutes).</span></p><div style="font-family: Calibri, sans-serif; font-size: 14px; "><br></div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><br></div><div style="font-family: Calibri, sans-serif; font-size: 14px; "><br></div><span id="OLK_SRC_BODY_SECTION" style="font-size: 14px; font-family: Calibri, sans-serif; "><div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"><span style="font-weight:bold">From: </span> Kenneth Hayes <<a href="mailto:kennethwhayes@gmail.com">kennethwhayes@gmail.com</a>><br><span style="font-weight:bold">Date: </span> Sat, 6 Jul 2013 12:52:49 -0400<br><span style="font-weight:bold">To: </span> James Dust <<a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a>><br><span style="font-weight:bold">Cc: </span> "<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br><span style="font-weight:bold">Subject: </span> Re: [cisco-voip] NTP Problem Cucm ver 8.6.2<br></div><div><br></div><div><meta http-equiv="content-type" content="text/html; charset=utf-8"><div dir="auto"><div>I had this issue before it was something on the NTP server side. The network team made the changes though.<br><br>
Sent from my iPhone</div><div><br>On Jul 6, 2013, at 12:25 PM, James Dust <<a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a>> wrote:<br><br></div><blockquote type="cite"><div><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><style>
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</style><div class="WordSection1"><p class="MsoNormal">Afternoon all,</p><p class="MsoNormal"> </p><p class="MsoNormal">We have a catalyst 6500 chassis on our internal LAN, which is acting as NTP server for our CUCM cluster (after past issues syncing with a windows server). Today due to maintainence the catalyst 6500 was powered down, and now even though
the publisher states it is syncing with this device some of the phones on our cluster are showing the wrong time.</p><p class="MsoNormal"> </p><p class="MsoNormal">I am also getting alerts via RTMT stating the cluster cannot sync with the NTP server, conflicting with the information the CLI is showing NTP is sync’d on the publisher.</p><p class="MsoNormal"> </p><p class="MsoNormal">Is this a bug? Has anyone else had this issue?</p><p class="MsoNormal"> </p><p class="MsoNormal"> </p><p class="MsoNormal"><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">Kind Regards</span></p><p class="MsoNormal"><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "> </span></p><p class="MsoNormal"><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">James
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