<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif; "><div>I can't tell from your post but I assume the 6500 is back up.</div><div><br></div><div>What series phones have the issue? If it's the 79xx, we have that issue periodically and needed to delete the itl files and then the phone reboot and get a new one and the time is fixed.</div><div><br></div><div><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Tahoma, sans-serif; ">Instructions are as follows:<o:p></o:p></span></p><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Tahoma, sans-serif; ">Press the key with the check mark<o:p></o:p></span></p><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Tahoma, sans-serif; ">Choose Security Configuration<o:p></o:p></span></p><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Tahoma, sans-serif; ">Choose Trust List<o:p></o:p></span></p><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Tahoma, sans-serif; ">Choose ITL File<o:p></o:p></span></p><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Tahoma, sans-serif; ">Press **# unlock more erase<o:p></o:p></span></p><p style="margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; margin-top: 0in; margin-bottom: 0.0001pt; "><span style="font-size: 13.5pt; font-family: Tahoma, sans-serif; ">Phone will reboot (it does take about 5-7 minutes).</span></p></div><div><br></div><span id="OLK_SRC_BODY_SECTION"><div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"><span style="font-weight:bold">From: </span> Kenneth Hayes <<a href="mailto:kennethwhayes@gmail.com">kennethwhayes@gmail.com</a>><br><span style="font-weight:bold">Date: </span> Sat, 6 Jul 2013 12:52:49 -0400<br><span style="font-weight:bold">To: </span> James Dust <<a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a>><br><span style="font-weight:bold">Cc: </span> "<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br><span style="font-weight:bold">Subject: </span> Re: [cisco-voip] NTP Problem Cucm ver 8.6.2<br></div><div><br></div><div><meta http-equiv="content-type" content="text/html; charset=utf-8"><div dir="auto"><div>I had this issue before it was something on the NTP server side. The network team made the changes though.<br><br>
Sent from my iPhone</div><div><br>On Jul 6, 2013, at 12:25 PM, James Dust <<a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a>> wrote:<br><br></div><blockquote type="cite"><div><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><style>
<!--
@font-face
{font-family:Calibri}
@font-face
{font-family:Tahoma}
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif"}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline}
span.EmailStyle17
{font-family:"Calibri","sans-serif";
color:windowtext}
.MsoChpDefault
{font-family:"Calibri","sans-serif"}
@page WordSection1
{margin:72.0pt 72.0pt 72.0pt 72.0pt}
div.WordSection1
{}
-->
</style><div class="WordSection1"><p class="MsoNormal">Afternoon all,</p><p class="MsoNormal"> </p><p class="MsoNormal">We have a catalyst 6500 chassis on our internal LAN, which is acting as NTP server for our CUCM cluster (after past issues syncing with a windows server). Today due to maintainence the catalyst 6500 was powered down, and now even though
the publisher states it is syncing with this device some of the phones on our cluster are showing the wrong time.</p><p class="MsoNormal"> </p><p class="MsoNormal">I am also getting alerts via RTMT stating the cluster cannot sync with the NTP server, conflicting with the information the CLI is showing NTP is sync’d on the publisher.</p><p class="MsoNormal"> </p><p class="MsoNormal">Is this a bug? Has anyone else had this issue?</p><p class="MsoNormal"> </p><p class="MsoNormal"> </p><p class="MsoNormal"><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">Kind Regards</span></p><p class="MsoNormal"><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "> </span></p><p class="MsoNormal"><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">James
</span></p><p class="MsoNormal"> </p></div><font face="Arial"><br><font><font size="1"><font color="#99cc00"><strong>Consider the environment - Think before you print</strong></font><br></font><br></font><font size="1">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this.
<br><br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br><br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</font></font><span style="font-size: 10pt; font-family: Arial, sans-serif; "><a title="http://www.charles-stanley.co.uk/contact-us/disclosure/" href="http://www.charles-stanley.co.uk/contact-us/disclosure/"><font size="1">http://www.charles-stanley.co.uk/contact-us/disclosure/</font></a></span><br><br><font face="Arial"></font></div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>cisco-voip mailing list</span><br><span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span><br><span><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><br></div></blockquote></div></div>
_______________________________________________
cisco-voip mailing list
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
</span></body></html>