<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif; "><div>If, it's only some phones having the problem…then we assume the that ntp with the cucm is accurate…the pub will be the master and the subs will get ntp from the pub.</div><div><br></div><div>I guess more info is needed, but the itl file deletion was recommended from cisco on OUR particular issue.</div><div><br></div><div>-Bryant</div><div><br></div><span id="OLK_SRC_BODY_SECTION"><div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"><span style="font-weight:bold">From: </span> Ed Leatherman <<a href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>><br><span style="font-weight:bold">Date: </span> Sun, 7 Jul 2013 09:48:43 -0400<br><span style="font-weight:bold">To: </span> James Dust <<a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a>><br><span style="font-weight:bold">Cc: </span> Bryant Onojeta <<a href="mailto:onojetathekid@gmail.com">onojetathekid@gmail.com</a>>, Kenneth Hayes <<a href="mailto:kennethwhayes@gmail.com">kennethwhayes@gmail.com</a>>, "<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br><span style="font-weight:bold">Subject: </span> Re: [cisco-voip] NTP Problem Cucm ver 8.6.2<br></div><div><br></div><div dir="ltr">I wonder if Call Manager is looking for a particular maximum stratum for it's NTP source before it will use that time, and maybe your 6500 is now sending with a worse stratum? See these two:<div><a href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080b2cd0e.shtml">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080b2cd0e.shtml</a><br><div class="gmail_extra"><a href="https://supportforums.cisco.com/thread/2044292">https://supportforums.cisco.com/thread/2044292</a></div><div class="gmail_extra"><br>what does the 'utils ntp status' command show?<br><br>Would be really strange if you had to clear ITL out to fix time display.<br><br><div class="gmail_quote">On Sun, Jul 7, 2013 at 3:49 AM, James Dust <span dir="ltr"><<a href="mailto:james.dust@charles-stanley.co.uk" target="_blank">james.dust@charles-stanley.co.uk</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div lang="EN-GB" link="blue" vlink="purple"><div><p class=""><span style="color:rgb(31,73,125)">Morning,</span></p><p class=""><span style="color:rgb(31,73,125)"> </span></p><p class=""><span style="color:rgb(31,73,125)">Yes the switch is back up and has been for some time.</span></p><p class=""><span style="color:rgb(31,73,125)"> </span></p><p class=""><span style="color:rgb(31,73,125)">Is there a way of doing this procedure remotely?</span></p><p class=""><span style="color:rgb(31,73,125)"> </span></p><div><p class=""><span style="font-size: 10pt; color: rgb(31, 73, 125); font-family: Tahoma, sans-serif; ">Kind Regards</span></p><p class=""><span style="font-size: 10pt; color: rgb(31, 73, 125); font-family: Tahoma, sans-serif; "> </span></p><p class=""><span style="font-size: 10pt; color: rgb(31, 73, 125); font-family: Tahoma, sans-serif; ">James</span></p></div><p class=""><span style="color:rgb(31,73,125)"> </span></p><div><div style="border-style:solid none none;border-top-color:rgb(181,196,223);border-top-width:1pt;padding:3pt 0cm 0cm"><p class=""><br></p></div></div></div></div></blockquote></div>-- <br>Ed Leatherman<br></div></div></div></span></body></html>