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<p class="MsoNormal"><span style="color:#1F497D">Morning,</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">Yes the switch is back up and has been for some time.</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">Is there a way of doing this procedure remotely?</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D">Kind Regards</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D">James</span></p>
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<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Bryant Onojeta [mailto:onojetathekid@gmail.com]
<br>
<b>Sent:</b> 07 July 2013 01:55<br>
<b>To:</b> Kenneth Hayes; James Dust<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] NTP Problem Cucm ver 8.6.2</span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt; color:black">I can't tell from your post but I assume the 6500 is back up.</span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt; color:black">What series phones have the issue? If it's the 79xx, we have that issue periodically and needed to delete the itl files and then the phone reboot and get a new one and the time is fixed.</span></p>
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<p style="margin:0cm; margin-bottom:.0001pt"><span style="font-size:13.5pt; font-family:"Tahoma","sans-serif"; color:black">Instructions are as follows:</span><span style="font-size:12.0pt; font-family:"Times New Roman","serif"; color:black"></span></p>
<p style="margin:0cm; margin-bottom:.0001pt"><span style="font-size:13.5pt; font-family:"Tahoma","sans-serif"; color:black">Press the key with the check mark</span><span style="color:black"></span></p>
<p style="margin:0cm; margin-bottom:.0001pt"><span style="font-size:13.5pt; font-family:"Tahoma","sans-serif"; color:black">Choose Security Configuration</span><span style="color:black"></span></p>
<p style="margin:0cm; margin-bottom:.0001pt"><span style="font-size:13.5pt; font-family:"Tahoma","sans-serif"; color:black">Choose Trust List</span><span style="color:black"></span></p>
<p style="margin:0cm; margin-bottom:.0001pt"><span style="font-size:13.5pt; font-family:"Tahoma","sans-serif"; color:black">Choose ITL File</span><span style="color:black"></span></p>
<p style="margin:0cm; margin-bottom:.0001pt"><span style="font-size:13.5pt; font-family:"Tahoma","sans-serif"; color:black">Press **# unlock more erase</span><span style="color:black"></span></p>
<p style="margin:0cm; margin-bottom:.0001pt"><span style="font-size:13.5pt; font-family:"Tahoma","sans-serif"; color:black">Phone will reboot (it does take about 5-7 minutes).</span><span style="color:black"></span></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">Kenneth Hayes <<a href="mailto:kennethwhayes@gmail.com">kennethwhayes@gmail.com</a>><br>
<b>Date: </b>Sat, 6 Jul 2013 12:52:49 -0400<br>
<b>To: </b>James Dust <<a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a>><br>
<b>Cc: </b>"<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject: </b>Re: [cisco-voip] NTP Problem Cucm ver 8.6.2</span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt; color:black"> </span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt; color:black">I had this issue before it was something on the NTP server side. The network team made the changes though.<br>
<br>
Sent from my iPhone</span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt; color:black"><br>
On Jul 6, 2013, at 12:25 PM, James Dust <<a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a>> wrote:</span></p>
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<p class="MsoNormal"><span style="color:black">Afternoon all,</span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><span style="color:black">We have a catalyst 6500 chassis on our internal LAN, which is acting as NTP server for our CUCM cluster (after past issues syncing with a windows server). Today due to maintainence the catalyst 6500 was powered
down, and now even though the publisher states it is syncing with this device some of the phones on our cluster are showing the wrong time.</span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><span style="color:black">I am also getting alerts via RTMT stating the cluster cannot sync with the NTP server, conflicting with the information the CLI is showing NTP is sync’d on the publisher.</span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><span style="color:black">Is this a bug? Has anyone else had this issue?</span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:black">Kind Regards</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:black"> </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:black">James
</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt; font-family:"Arial","sans-serif"; color:black"><br>
</span><strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#99CC00">Consider the environment - Think before you print</span></strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:black"><br>
</span><span style="font-size:10.5pt; font-family:"Arial","sans-serif"; color:black"><br>
</span><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:black">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it
is the responsibility of the recipient to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
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Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:black"><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span><span style="font-size:10.5pt; color:black"></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt; color:black">_______________________________________________ cisco-voip mailing list
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<font size="2"><font size="1"><font color="#99cc00"><strong>Consider the environment - Think before you print</strong></font><br>
</font><br>
</font><font size="1">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this.
<br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</font></font><span style="font-size:10pt; font-family:'Arial','sans-serif'"><a title="http://www.charles-stanley.co.uk/contact-us/disclosure/" href="http://www.charles-stanley.co.uk/contact-us/disclosure/"><font size="1">http://www.charles-stanley.co.uk/contact-us/disclosure/</font></a></span><br>
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