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It is highly recommended to use a static mac address for your ELM VM for this reason. You also need to keep this mac so you can reuse it if disaster recovery is required.
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In a virtual environment, Enterprise License Manager requires a static MAC address to function properly. </div>
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<div><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_0_1/CUCM_BK_E596FD72_00_enterprise-license-manager-user-90_chapter_010.html">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_0_1/CUCM_BK_E596FD72_00_enterprise-license-manager-user-90_chapter_010.html</a><br>
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<div>-Ryan </div>
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<div>On Jul 19, 2013, at 12:58 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:</div>
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<span style="color: rgb(31, 73, 125); ">The ELM UUID is based at least in part off of the mac address of the vm. So when you move to a new host that changes and you have to rehost the ELM licenses.<o:p></o:p></span></div>
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<span style="color: rgb(31, 73, 125); ">Matthew G. Loraditch – CCNP-Voice, CCNA, CCDA<br>
</span><span style="font-size: 9pt; font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><br>
1965 Greenspring Drive</span><span style="color: rgb(31, 73, 125); "><br>
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voice. 410.252.8830<br>
fax. 410.252.9284 <span class="Apple-converted-space"> </span><br>
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Support</span></a></span><span style="font-family: Arial, sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></div>
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<b>From:</b><span class="Apple-converted-space"> </span>cisco-voip [mailto:cisco-<a href="mailto:voip-bounces@puck.nether.net">voip-bounces@puck.nether.net</a>]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Mauro
Celli<br>
<b>Sent:</b><span class="Apple-converted-space"> </span>Friday, July 19, 2013 7:10 AM<br>
<b>To:</b><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="Apple-converted-space"> </span>[cisco-voip] Cisco ELM license clarification<o:p></o:p></div>
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<o:p> </o:p></div>
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Hi,<o:p></o:p></div>
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if I build cucm in my vmware lab, install license in ELM and after I move all to my customer vcenter (I maintain ip address hostname and mac address),<o:p></o:p></div>
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ELM goes in demo mode and I need to rehome my license.<o:p></o:p></div>
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Why? How it calculate uuid?<o:p></o:p></div>
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Thanks<o:p></o:p></div>
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