<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<!-- Template generated by Exclaimer Mail Disclaimers on 02:27:34 Tuesday, 23 July 2013 -->
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<style type="text/css">P.5c18971e-5095-4a0e-94ed-2e37be1604f5 {
MARGIN: 0cm 0cm 0pt
}
LI.5c18971e-5095-4a0e-94ed-2e37be1604f5 {
MARGIN: 0cm 0cm 0pt
}
DIV.5c18971e-5095-4a0e-94ed-2e37be1604f5 {
MARGIN: 0cm 0cm 0pt
}
TABLE.5c18971e-5095-4a0e-94ed-2e37be1604f5Table {
MARGIN: 0cm 0cm 0pt
}
DIV.Section1 {
page: Section1
}
</style><!-- Template generated by Exclaimer Mail Disclaimers on 02:27:34 Tuesday, 23 July 2013 --><style type="text/css">P.69fa8695-80ea-4efc-be83-0c9150061ba8 {
MARGIN: 0cm 0cm 0pt
}
LI.69fa8695-80ea-4efc-be83-0c9150061ba8 {
MARGIN: 0cm 0cm 0pt
}
DIV.69fa8695-80ea-4efc-be83-0c9150061ba8 {
MARGIN: 0cm 0cm 0pt
}
TABLE.69fa8695-80ea-4efc-be83-0c9150061ba8Table {
MARGIN: 0cm 0cm 0pt
}
DIV.Section1 {
page: Section1
}
</style><!-- Template generated by Exclaimer Mail Disclaimers on 02:27:34 Tuesday, 23 July 2013 --><style type="text/css">P.25197b9e-5871-4175-a980-741e4b9bac09 {
MARGIN: 0cm 0cm 0pt
}
LI.25197b9e-5871-4175-a980-741e4b9bac09 {
MARGIN: 0cm 0cm 0pt
}
DIV.25197b9e-5871-4175-a980-741e4b9bac09 {
MARGIN: 0cm 0cm 0pt
}
TABLE.25197b9e-5871-4175-a980-741e4b9bac09Table {
MARGIN: 0cm 0cm 0pt
}
DIV.Section1 {
page: Section1
}
</style><!-- Template generated by Exclaimer Mail Disclaimers on 02:27:34 Tuesday, 23 July 2013 --><style type="text/css">P.7981257e-c896-4a24-9487-ac00fd405a20 {
MARGIN: 0cm 0cm 0pt
}
LI.7981257e-c896-4a24-9487-ac00fd405a20 {
MARGIN: 0cm 0cm 0pt
}
DIV.7981257e-c896-4a24-9487-ac00fd405a20 {
MARGIN: 0cm 0cm 0pt
}
TABLE.7981257e-c896-4a24-9487-ac00fd405a20Table {
MARGIN: 0cm 0cm 0pt
}
DIV.Section1 {
page: Section1
}
</style>
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:70.85pt 85.05pt 70.85pt 85.05pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<p class="5c18971e-5095-4a0e-94ed-2e37be1604f5"></p>
<p class="69fa8695-80ea-4efc-be83-0c9150061ba8"></p>
<p class="25197b9e-5871-4175-a980-741e4b9bac09"></p>
<p class="7981257e-c896-4a24-9487-ac00fd405a20"></p>
<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">You must have your primary line in the same pickup group as the numbers you are trying to pickup. Also, in the CallManager Service Parameters, you must have Auto Call Pickup enabled. Also, when you configured
the BLF buttons, you must have checked the box that says “Call Pickup”.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div></div>
</div>
<p></p>
<span style="FONT-FAMILY: Verdana; COLOR: #808080; FONT-SIZE: xx-small; FONT-WEIGHT: bolder"><br>
James Buchanan | Sr. Network Engineer<br>
Presidio | <a href="http://www.presidio.com" title="" target="">www.presidio.com</a><br>
12 Cadillac Drive Suite 130, Brentwood, TN 37027<br>
D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 | <a href="mailto:jbuchanan@presidio.com" title="Click to send email to Buchanan, James" target="">
jbuchanan@presidio.com</a><br>
<br>
</span>
<p class="7981257e-c896-4a24-9487-ac00fd405a20"></p>
<div class="WordSection1">
<div></div>
</div>
<p></p>
<p></p>
<span style="FONT-FAMILY: Verdana; COLOR: #808080; FONT-SIZE: xx-small; FONT-WEIGHT: bolder"><br>
<br>
<a href="http://www.presidio.com"><img id="IMG1" border="0" alt="Practical thinking for a connected world." src="http://sendit.presidio.com/images/Presidio_Blue_Tag.png" width="223" height="50"></a><br>
<br>
</span>
<p class="25197b9e-5871-4175-a980-741e4b9bac09"></p>
<p class="7981257e-c896-4a24-9487-ac00fd405a20"></p>
<div class="WordSection1">
<div></div>
</div>
<p></p>
<p></p>
<p></p>
<span style="FONT-FAMILY: Verdana; COLOR: #808080; FONT-SIZE: xx-small; FONT-WEIGHT: bolder"><br>
Follow us:<br>
<br>
<a href="http://www.twitter.com/presidio"><img id="IMG1" border="0" alt="Follow Presidio on Twitter" src="http://twitter-badges.s3.amazonaws.com/t_small-a.png" width="22" height="22"></a><br>
<br>
</span>
<p class="69fa8695-80ea-4efc-be83-0c9150061ba8"></p>
<p class="25197b9e-5871-4175-a980-741e4b9bac09"></p>
<p class="7981257e-c896-4a24-9487-ac00fd405a20"></p>
<div class="WordSection1">
<div></div>
</div>
<p></p>
<p></p>
<p></p>
<p></p>
<span style="FONT-FAMILY: Verdana; COLOR: #808080; FONT-SIZE: xx-small; FONT-WEIGHT: bolder"><br>
<br>
</span>
<p class="5c18971e-5095-4a0e-94ed-2e37be1604f5"></p>
<p class="69fa8695-80ea-4efc-be83-0c9150061ba8"></p>
<p class="25197b9e-5871-4175-a980-741e4b9bac09"></p>
<p class="7981257e-c896-4a24-9487-ac00fd405a20"></p>
<div class="WordSection1">
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Jean Carlos Coelho<br>
<b>Sent:</b> Monday, July 22, 2013 2:51 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] 7915 module BLF pickup call is not working.<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi, i have a Cisco Phone 7962 SCCP + Expansion module 7915, i added the BLF function and i can view the others DNs busy or ringing, i can transfer a call, put in wait mode normally, but i cannot pick up calls ringing in the BLF buttons,
all the pickup groups are the same, i tried gpuckup, pickup. How can i use the pick up in the BLF buttons of 7915 module?
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank You! (sorry for my bad english).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p></p>
<p></p>
<p></p>
<p></p>
<p class="MsoNormal"><p class="MsoNormal"><span><em><span style="font-size: 11px; ">This
message w/attachments (message) is intended solely for the use of the intended
recipient(s) and may contain information that is privileged, confidential or
proprietary. If you are not an intended recipient, please notify the sender,
and then please delete and destroy all copies and attachments<span style="color:#1F497D">. </span>Please be advised that any review or
dissemination of, or the taking of any action in reliance on, the information
contained in or attached to this message is prohibited.</span></em></span><span style="font-size:10.5pt"><o:p></o:p></span></p></p></body>
</html>