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<div id="QCMcontainer" style="font-family:serif;font-size:13px;">Did
you export using (1) Bulk Admin -> Import/Export -> Export
or (2) BAT -> Phones -> Export Phones?<br>
<br>
If you exported using (1) You need to import using Bulk Admin
-> Import/Export -> Import.<br>
<br>
If you exported using (2) you need to <b>insert</b> using Bulk
Admin -> Phones -> Insert Phones. <br>
<br>
If the devices already exist you need to select "Override
existing configuration."<br>
<br>
HTH,<br>
<div class="moz-cite-prefix">
<pre class="moz-signature" cols="72">Adam</pre>
<hr tabindex="0"><font style="font-size:x-small" face="Tahoma"><!--@A@--><b>From:</b>
Erick B. <a class="moz-txt-link-rfc2396E" href="mailto:erickbee@gmail.com"><erickbee@gmail.com></a><!--@A@--><br>
<!--@D@--><b>Sent:</b> Wed, Jul 24, 2013 7:49:05 PM<!--@D@--><br>
<!--@R@--><b>To:</b> Jason Aarons (AM)
<a class="moz-txt-link-rfc2396E" href="mailto:jason.aarons@dimensiondata.com"><jason.aarons@dimensiondata.com></a><!--@R@--><br>
<!--@C@--><b>CC:</b> "cisco-voip
\(<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net\">cisco-voip@puck.nether.net\</a>)"
<a class="moz-txt-link-rfc2396E" href="mailto:cisco-voip@puck.nether.net"><cisco-voip@puck.nether.net></a><!--@C@--><br>
<!--@S@--><b>Subject:</b> Re: [cisco-voip] CCM 9.1 > Bulk
Admin > Import 7916 fails on Module 1 column<!--@S@--><br>
</font><br>
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<blockquote style="border: medium none ! important; padding-left:
0px ! important; padding-right: 0px ! important; margin-left:
0px ! important; margin-right: 0px ! important; font-size:
medium;"
cite="mid:CAHSnBQyU3MO152ZUMkca+Q9A4rKtCQdz29LE2Yw9y9gGcC_Miw@mail.gmail.com"
type="cite">
<div dir="ltr">Does it work fine if you add it by hand and not
via BAT?
<div><br>
</div>
<div>What firmware version is the 7975 running, it is a 7975G
right?</div>
</div>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">
On Wed, Jul 24, 2013 at 1:23 PM, Jason Aarons (AM) <span
dir="ltr"><<a moz-do-not-send="true"
href="mailto:jason.aarons@dimensiondata.com"
target="_blank">jason.aarons@dimensiondata.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div link="#0563C1" vlink="#954F72" lang="EN-US">
<div>
<h2><a moz-do-not-send="true"
href="https://supportforums.cisco.com/message/3959327#3959327"
target="_blank">CCM 9.1 > Bulk Admin >
Import 7916 fails on Module 1 column</a></h2>
<p>CallManager 9.1</p>
<p style="min-height:8pt"> </p>
<p>From the All Details CSV file I have;</p>
<p>Module 1</p>
<p>7916 24-Button Line Expansion Module</p>
<p style="min-height:8pt"> </p>
<p>In the Job Scheduler error details I see;</p>
<p style="min-height:8pt"> SEPB4E9B08CDC63 ADD ON
MODULE :: Error : 2304 This type of expansion module
is not supported by this device.</p>
<p style="min-height:8pt"> That mac address is a 7975
and the Device Type is Cisco 7975</p>
<p style="min-height:8pt"> I got the Module 1 details
for the 7975 device from an Export All Details J,
how come it won’t Import?</p>
<p> </p>
<p>I opened TAC Case SR626761971</p>
<p class="MsoNormal"> </p>
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