<html><head><meta http-equiv="Content-Type" content="text/html charset=iso-8859-1"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">Awesome Ryan.<div><br><div apple-content-edited="true">
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>Dustin S Fowler</div><div><a href="mailto:dustin.s.fowler@gmail.com">dustin.s.fowler@gmail.com</a></div><div>954-562-0209</div><div><br></div></span><br class="Apple-interchange-newline">
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<br><div><div>On Aug 1, 2013, at 3:45 PM, Ryan Burtch <<a href="mailto:rburtch3@gmail.com">rburtch3@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div dir="ltr">I just got it guys!<div><br></div><div>The value in CVP option 9 is set to #. I ended up fixing the issue by changing the order of the nodes in ICM. I have one if statement ( Call.user.microapp.caller_input=="#" ) that is in front of the other if statement ( Call.user.microapp.caller_input==0 ). Now both the 0 and # work. Not sure why that is, but whatever works. I'm on UCCE 8.6(2) and I haven't ever encountered this as a bug, but I guess there's a first time for everything. Anyhow, thank you for the help...really appreciate it. <br></div></div><div class="gmail_extra"><br clear="all"><div><div dir="ltr"><br><div><br></div><div><br></div><div>Sincerely,</div><div><br></div><div>Ryan Burtch</div></div></div><br><br><div class="gmail_quote">On Thu, Aug 1, 2013 at 3:05 PM, Ryan Burtch<span class="Apple-converted-space"> </span><span dir="ltr"><<a href="mailto:rburtch3@gmail.com" target="_blank">rburtch3@gmail.com</a>></span><span class="Apple-converted-space"> </span>wrote:<br><blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex;"><div dir="ltr">Ok. This is weird. When I hit #, ICM sends the call down the successful leg of: Call.user.microapp.caller_input==0. When I take that node out of the mix, that call hits the successful leg of: Call.user.microapp.caller_input=="#"<div><br></div><div><br></div><div>No idea why that is.<br><div><br></div><div><br><div class="gmail_extra"><br clear="all"><div><div dir="ltr"><br><div><br></div><div><br></div><div>Sincerely,</div><div><br></div><div>Ryan Burtch</div></div></div><br><br><div class="gmail_quote">On Thu, Aug 1, 2013 at 2:53 PM, Jean Carlos Coelho<span class="Apple-converted-space"> </span><span dir="ltr"><<a href="mailto:coelho@teltecsolutions.com.br" target="_blank">coelho@teltecsolutions.com.br</a>></span><span class="Apple-converted-space"> </span>wrote:<br><blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex;"><div style="font-size: 14px; font-family: Calibri, sans-serif; word-wrap: break-word;"><div><div>You tried to escape the #? With ==\# or =='\#'?</div><div><br></div></div><div><br></div><span><div style="border-width: 1pt medium medium; border-style: solid none none; padding: 3pt 0in 0in; text-align: left; font-size: 11pt; font-family: Calibri; border-top-color: rgb(181, 196, 223);"><span style="font-weight: bold;">From:<span class="Apple-converted-space"> </span></span>Ryan Burtch <<a href="mailto:rburtch3@gmail.com" target="_blank">rburtch3@gmail.com</a>><br><span style="font-weight: bold;">Date:<span class="Apple-converted-space"> </span></span>Thu, 1 Aug 2013 14:40:00 -0400<br><span style="font-weight: bold;">To:<span class="Apple-converted-space"> </span></span>Dustin S Fowler <<a href="mailto:dustin.s.fowler@gmail.com" target="_blank">dustin.s.fowler@gmail.com</a>><br><span style="font-weight: bold;">Cc:<span class="Apple-converted-space"> </span></span>"<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br><span style="font-weight: bold;">Subject:<span class="Apple-converted-space"> </span></span>Re: [cisco-voip] Using DTMF # as input for Company Directory w/ CVP and ICM<br></div><div><br></div><div dir="ltr">Dustin:<div><br></div><div>I have already set the termchar to blank and Z, but that didn't work either. When I put ICM in monitor mode, it shows that I am pressing 0 instead of #. See below. Anyone else have any ideas?</div><div><br></div><div><span><image.png></span><br></div><div><span><image.png></span><br></div></div><div class="gmail_extra"><br clear="all"><div><div dir="ltr"><br><div><br></div><div><br></div><div>Sincerely,</div><div><br></div><div>Ryan Burtch</div></div></div><br><br><div class="gmail_quote">On Thu, Aug 1, 2013 at 2:17 PM, Dustin S Fowler<span class="Apple-converted-space"> </span><span dir="ltr"><<a href="mailto:dustin.s.fowler@gmail.com" target="_blank">dustin.s.fowler@gmail.com</a>></span><span class="Apple-converted-space"> </span>wrote:<br><blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex;"><div style="word-wrap: break-word;">Ryan,<div><br></div><div>Maybe this can help. It talks about changing the termchar to an empty value or Z to be able to use # (pound) in an application. </div><div><br></div><div><a href="http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/1561451" target="_blank">http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/1561451</a></div><div><br><div><span style="border-collapse: separate; border-spacing: 0px;"><div>Dustin S Fowler</div><div><a href="mailto:dustin.s.fowler@gmail.com" target="_blank">dustin.s.fowler@gmail.com</a></div><div><a href="tel:954-562-0209" value="+19545620209" target="_blank">954-562-0209</a></div><div><br></div></span><br></div><br><div><div>On Aug 1, 2013, at 1:30 PM, Ryan Burtch <<a href="mailto:rburtch3@gmail.com" target="_blank">rburtch3@gmail.com</a>> wrote:</div><br><blockquote type="cite"><div style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><div dir="ltr">Generally, when I add the string for numeric values, I use: <span style="font-family: arial, sans-serif; font-size: 13px;"> Call.user.microapp.caller_</span><span style="font-family: arial, sans-serif; font-size: 13px;">input ==1, but I put the Pound in quotes and ICM took the config, but the call failed when I Called and hit #. Idk what the issues is. :\</span><div><span style="font-family: arial, sans-serif; font-size: 13px;"><br></span></div></div><div class="gmail_extra"><br clear="all"><div><div dir="ltr"><br><div><br></div><div><br></div><div>Sincerely,</div><div><br></div><div>Ryan Burtch</div></div></div><br><br><div class="gmail_quote">On Wed, Jul 31, 2013 at 3:25 PM, Anthony Holloway<span> </span><span dir="ltr"><<a href="mailto:avholloway+cisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>></span><span> </span>wrote:<br><blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex;"><div dir="ltr"><div>I'm no UCCE person, but would it require the value to be enclosed in quotes?<br><br>Example: Call.user.microapp.caller_input == "#"<br><br></div>How does it look when you want to check equality for a numeric value?<br><br>Example: Call.user.microapp.caller_input == 1 OR Call.user.microapp.caller_input == "1"<br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Jul 30, 2013 at 10:39 AM, Ryan Burtch<span> </span><span dir="ltr"><<a href="mailto:rburtch3@gmail.com" target="_blank">rburtch3@gmail.com</a>></span><span> </span>wrote:<br><blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex;"><div dir="ltr">All:<div><br></div><div>I'm trying to use DTMF # as an input in a CVP Menu to direct callers to a company directory. I have already changed the VXML termchar value to A, in CVP Studio, but when I try to add Call.user.microapp.caller_input==# to my if statement in ICM, it gives me an error (see below).</div><div><br></div><div>Does anyone know the proper config in ICM to get it to access the CED of # when returning from CVP?<br clear="all"><div><div dir="ltr"><br><div><br></div><div><br></div><div>Sincerely,</div><div><br></div><div>Ryan Burtch</div><div><br></div><div><span><image.png></span><br></div></div></div></div></div><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br><br></blockquote></div><br></div></blockquote></div><br></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div></blockquote></div><br></div></div></blockquote></div><br></div>_______________________________________________ cisco-voip mailing list<span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><span class="Apple-converted-space"> </span><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></div></blockquote></div></div></div></div></div></blockquote></div></div></div></blockquote></div><br></div></body></html>