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<body class='hmmessage'><div dir='ltr'>Hi All,<BR> <BR>I have inherited an CME box running on an UC500. The issue we have is when someone presses the Intercom, the phones should ring once, then the FXS port should kick in and connect to the Crestron Telephony Integrator which then goes off and triggers the video to see who is there.<BR> <BR>The problem is, when this is pressed the phone just rings. It seems there may be an issue with the built in FXS card. I have plugged an analogue phone into the port and I get an engaged tone. Also, check all the other ports. Below are some bits from the config. Any ideas greatly appreciated.<BR> <BR>voice-port 0/0/0<br> timeouts ringing infinity<br>!<br>voice-port 0/0/1 ---------------------- Port the Crestron is connected too.<br> cptone GB<br> timeouts ringing infinity<br>!<BR>voice-port 0/3/0<br> connection plar opx 297<br> description ==== BPT Door Entry Line ====<br> caller-id enable<BR>!<BR>dial-peer voice 1 pots<br> service stcapp<br> port 0/0/0<br>!<br>dial-peer voice 2 pots<br> service stcapp<br> port 0/0/1<BR>!<BR>ephone-dn 5 dual-line<br> number 301 no-reg primary<br> label 301<br> description PhoneA Analog<br> name PhoneA Analog<br>!<br>!<br>ephone-dn 6 dual-line<br> number 302 no-reg primary<br> label 302<br> description PhoneB Analog<br> name PhoneB Analog<br>!<br>!<br>ephone-dn 7 dual-line<br> number 303 no-reg primary<br> label 303<br> description PhoneC Analog<br> name PhoneC Analog<br>!<br>!<br>ephone-dn 8 dual-line<br> number 304 no-reg primary<br> label 304<br> description PhoneD Analog<br> name PhoneD Analog<BR>!<BR>ephone 1<br> device-security-mode none<br> description Link to Crestron-Telephony Interface for BPT<br> mac-address 4C4C.88FC.0001<br> max-calls-per-button 2<br> type anl<br> button 1:32<br>!<BR> </div></body>
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