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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Users with hearing aids are complaining that 3905 phones are a problem. Any else had this reported? I’ve sent it to the Cisco AM/SE.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The PDI Helpdesk confirmed the 3905 meets the ADA specs in regards to 12dB gain , users with hearing aids are none the less complaining. They state it” requires them to hold the handset at odd angles”<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>3905 ADA Specs<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>http://www.cisco.com/web/about/responsibility/accessibility/downloads/vpats<o:p></o:p></p><p class=MsoNormal><a href="http://www.cisco.com/web/about/responsibility/accessibility/downloads/vpats/VPAT-Cisco3905_6900-v4.doc">http://www.cisco.com/web/about/responsibility/accessibility/downloads/vpats/VPAT-Cisco3905_6900-v4.doc</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Cisco IP Phones meets the FCC 68 requirements for volume gain of minimum of 12dB of gain from default</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> factor setting. To achieve 20dB or greater, Cisco recommends using an inline amplifier,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>From end user;<o:p></o:p></span></p><p class=MsoNormal>Hi Jason<br><br>We have heard from several clients that are having problems using the Cisco phones (3905) with a hearing aid. Problems reported are as follows:<br>Volume somewhat adequate, but handset needs to be positioned at an awkward angle.<br>Hearing aid cuts off while using the phone.<br>"Feedback" on the hearing aid requiring adjustments of the client. The feedback does not happen on the analog phone.<br><br>This is definitely an ADA issue that we need to have solved. What does Cisco recommend to remedy the problem from an ADA compliancy perspective.<br><br>Thanks,<o:p></o:p></p><p class=MsoNormal>CustomerX<o:p></o:p></p></div></body></html>