<div dir="ltr"><div><div><div><div><div><div><div>Have you looked at the system prompts off UCCX/IP-IVR?<br><br></div>You can download them here: <a href="https://supportforums.cisco.com/docs/DOC-13933">https://supportforums.cisco.com/docs/DOC-13933</a><br>
<br></div>I found a few that would match up to your list, unfortunately, not all of them:<br><br></div><ul><li>MainMenu = AA/AAMainMenu.wav</li><li>NormalGreeting = ICD/ICDWelcome.wav</li><li>NoAgtsLoggedIn = ICD/ICDQueue.wav</li>
<li>Closed Greeting = <br></li><li>Holiday Greeting = </li><li>Queue Music = </li><li>Queue Announcement = ICM/ICMVisibleQAnn1.wav</li></ul></div></div></div><br></div>Good luck.<br><div><div><br></div></div></div><div class="gmail_extra">
<br><br><div class="gmail_quote">On Wed, Aug 21, 2013 at 11:30 AM, Ryan Burtch <span dir="ltr"><<a href="mailto:rburtch3@gmail.com" target="_blank">rburtch3@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">All:<div><br></div><div>I'm creating some training videos and wanted to know if anyone has some 'Real-World' Contact Center Wav Files that they could send me. I'm not sure if this is a legal request, so please forgive my ignorance. </div>
<div><br></div><div>I need a the following Wav Files:</div><div><br></div><div>- MainMenu</div><div>- Normal Greeting</div><div>- NoAgtsLoggedIn</div><div>- Closed Greeting</div><div>- Holiday Greeting</div><div>- Queue Music</div>
<div>- Queue Announcement</div><div><br></div><div>I realize I could create these myself, but I'm just looking for something that is a bit more professional.<br clear="all"><div><div dir="ltr"><br><div><br></div><div>
<br></div><div>Sincerely,</div><div><br></div><div>Ryan Burtch</div></div></div>
</div></div>
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