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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Was it an upgrade to 9.1? We ran into CSCue58307 and had to uncheck and recheck the RD line associates after we upgraded.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Erick Wellnitz<br>
<b>Sent:</b> 22 August 2013 11:36 AM<br>
<b>To:</b> Daniel Pagan<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] traces for remote destinations?<o:p></o:p></span></p>
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<p class="MsoNormal">I did get it working. Set dedicated rerouting CSS with only the outbound PT defined and unchecked then checked the line association box.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">I'm still going to sift through the traces with this info and see what I can dig up.<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, Aug 22, 2013 at 11:06 AM, Daniel Pagan <<a href="mailto:dpagan@fidelus.com" target="_blank">dpagan@fidelus.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">If you’re referring to outbound routing (not matching RemDest w/ calling number), then my first step would be to
check if digit analysis is being attempted to the remote destination -- search for
<b>dd=”<</b><i>DialedNumber</i><b>>” </b>including quotes. Perhaps the call is failing at DA (wrong rerouting css).</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">If you don’t see DA for the destination number, then I’d take a step back and see if LineControl is sending the
call to the RDP (in addition to the user’s phone devices). Marking the 2<sup>nd</sup> CI in Notepad++ should lead you to the LineControl instance located slightly below DA results. The dispatch to all devices lines should list all the IP phone devices receiving
the call, including the RDP.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I’ve also found that searching for “<b>initRemDest</b>” helps for finding a remote destination being dialed.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">So.. I guess the order should be…</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">1.</span><span style="font-size:7.0pt">
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Traces set to detailed (sorry.. had to say it…)</span><o:p></o:p></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">2.</span><span style="font-size:7.0pt">
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Use 2<sup>nd</sup> CI to determine if LineControl is dispatching the call to the RDP… if yes then..</span><o:p></o:p></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">3.</span><span style="font-size:7.0pt">
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Search for “<b>initRemDest</b>” – should show what destination is being dialed. Also useful if you’re not sure how to find the CI.</span><o:p></o:p></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">4.</span><span style="font-size:7.0pt">
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Few lines below initRemDest should be the DA results – if successful then next is determining the status of the outbound call attempt. If no successful DA results are found, then likely
a Rerouting CSS issue on the profile.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Hope this helps</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Erick Wellnitz<br>
<b>Sent:</b> Thursday, August 22, 2013 11:07 AM<br>
<b>To:</b> cisco-voip<br>
<b>Subject:</b> [cisco-voip] traces for remote destinations?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">CUCM version 9.1<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">What should I be looking for in the SDL traces to troubleshoot Remote Destination issues? Im not finding anything concrete.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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