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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">If you’re referring to outbound routing (not matching RemDest w/ calling number), then my first step would be to check if digit analysis is being attempted to the remote
destination -- search for <b>dd=”<</b><i>DialedNumber</i><b>>” </b>including quotes. Perhaps the call is failing at DA (wrong rerouting css).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">If you don’t see DA for the destination number, then I’d take a step back and see if LineControl is sending the call to the RDP (in addition to the user’s phone devices).
Marking the 2<sup>nd</sup> CI in Notepad++ should lead you to the LineControl instance located slightly below DA results. The dispatch to all devices lines should list all the IP phone devices receiving the call, including the RDP.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I’ve also found that searching for “<b>initRemDest</b>” helps for finding a remote destination being dialed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">So.. I guess the order should be…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Traces set to detailed (sorry.. had to say it…)<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Use 2<sup>nd</sup> CI to determine if LineControl is dispatching the call to the RDP… if yes then..<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Search for “<b>initRemDest</b>” – should show what destination is being dialed. Also useful if you’re not sure how to find the CI.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Few lines below initRemDest should be the DA results – if successful then next is determining the status of the outbound call attempt. If no successful DA results
are found, then likely a Rerouting CSS issue on the profile.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Hope this helps<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Erick Wellnitz<br>
<b>Sent:</b> Thursday, August 22, 2013 11:07 AM<br>
<b>To:</b> cisco-voip<br>
<b>Subject:</b> [cisco-voip] traces for remote destinations?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">CUCM version 9.1<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">What should I be looking for in the SDL traces to troubleshoot Remote Destination issues? Im not finding anything concrete.<o:p></o:p></p>
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