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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Eric,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Can you collect console logs covering the time period of it going from working to nonworking?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Brian Meade<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Erick B.<br>
<b>Sent:</b> Thursday, August 29, 2013 1:24 PM<br>
<b>To:</b> voip puck<br>
<b>Subject:</b> [cisco-voip] 8831 registration problems with 9.1.1a<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Does anyone know if there are issues with sip8831.9-3-3-3<o:p></o:p></p>
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<p class="MsoNormal"> firmware on 8831 model phone and network/VLAN connection?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Had a 8831 working for a month or so fine with 9.1.1a (9.1.1.20000-5) and now it won't register reliably. If I shutdown the switchport and such a few times it registers again, sometimes for 1-2 minutes or might stay up and work fine until
it is unplugged or reset again.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I set the switchport access vlan to be in voice vlan directly to (removed switchport voice vlan) and that seemed to help but same thing happened the next day. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Not finding any release notes for the 9.3.3.5 firmware and there is a cisco support forum post suggesting a upgrade to 9.1.2 call manager fixes this issue.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Device Pack 9.1.1.21017-2 used to add support for this. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks<o:p></o:p></p>
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