<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: verdana,helvetica,sans-serif; font-size: 10pt; color: #000000'>I'd use the "User Data Dump" tool, check everything, then search for the extension in the output.<br><br>Actually, before that, if you haven't already tried this, I'd dial the MWI off extension, and see if the MWI comes back on after your MWI refresh operation.<br><br><br><br><div><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Data Centre and Communications Facilities<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br>519‐824‐4120 Ext 56354<br>lelio@uoguelph.ca<br>www.uoguelph.ca/ccs<br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Sandy Lee" <Sandy.Lee@dti.ulaval.ca><br><b>To: </b>cisco-voip@puck.nether.net<br><b>Sent: </b>Tuesday, September 10, 2013 3:30:02 PM<br><b>Subject: </b>[cisco-voip] MWI on<br><br><style><!--
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--></style><div class="WordSection1"><p class="MsoNormal">Hi everyone,</p><p class="MsoNormal"> </p><p class="MsoNormal"><span lang="EN-CA">I have a user which doesn’t have a voicemail, the extension does not exist on Unity Connection, and the voice mail profile is set to “No voicemail” in UCM, but the MWI is on. We checked in Alternate extensions, but no one seems to use that extension. </span></p><p class="MsoNormal"><span lang="EN-CA"> </span></p><p class="MsoNormal"><span lang="EN-CA">Can someone help me with CUDLI or anything else, I think I might be able to look into maybe some notifications that another user might have put in the wrong extension, but I really don’t know which table to look into.</span></p><p class="MsoNormal"><span lang="EN-CA"> </span></p><p class="MsoNormal"><span lang="EN-CA">Thanks for your help.</span></p><p class="MsoNormal"><span lang="EN-CA"> </span></p><p class="MsoNormal"><span lang="EN-CA">Sandy.</span></p></div><br>_______________________________________________<br>cisco-voip mailing list<br>cisco-voip@puck.nether.net<br>https://puck.nether.net/mailman/listinfo/cisco-voip<br></div><br></div></body></html>