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<p class="MsoNormal"><span style="color:#1F497D">It’s possible that the user accidentally dialed the MWI on number (if you are using them). They have to be dial-able from the phone for MWI to work. You could just dial the MWI Off extension to turn it off.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">+Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">TME - Unity Connection and MediaSense<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Sandy Lee<br>
<b>Sent:</b> Tuesday, September 10, 2013 3:30 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] MWI on<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="FR-CA">Hi everyone,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA">I have a user which doesn’t have a voicemail, the extension does not exist on Unity Connection, and the voice mail profile is set to “No voicemail” in UCM, but the MWI is on. We checked in Alternate extensions, but no
one seems to use that extension. <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA">Can someone help me with CUDLI or anything else, I think I might be able to look into maybe some notifications that another user might have put in the wrong extension, but I really don’t know which table to look into.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA">Thanks for your help.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-CA">Sandy.<o:p></o:p></span></p>
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