<html><body><div style="color:#000; background-color:#fff; font-family:tahoma, new york, times, serif;font-size:10pt"><div>Are you looking for best practices for Call Manager or Contact Center? This of course assuming that you're talking about Cisco voice</div><div><br></div> <div style="font-family: tahoma, 'new york', times, serif; font-size: 10pt;"> <div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt;"> <div dir="ltr"> <hr size="1"> <font size="2" face="Arial"> <b><span style="font-weight:bold;">From:</span></b> Matthew DeSantos <mdesantos@atrion.net><br> <b><span style="font-weight: bold;">To:</span></b> "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net> <br> <b><span style="font-weight: bold;">Sent:</span></b> Thursday, September 12, 2013 7:39 PM<br> <b><span style="font-weight: bold;">Subject:</span></b> [cisco-voip] Troubleshooting best practices<br> </font> </div> <div
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<div style="direction: ltr; font-family: Tahoma; color: rgb(0, 0, 0); font-size: 10pt;"><span style="color: rgb(34, 34, 34); font-family: arial, sans-serif; background-color: rgb(255, 255, 255);">Hello community,</span>
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Sorry for the vague question, I was looking for some troubleshooting tips/best practices for VoIP related issues. I know there's many issues that come up, but i was hoping someone would be able to provide some basics? What are your 'go-to' commands or starting
points when call quality or call issues are reported? Please share your troubleshooting techniques for voip issues (call quality, call routing etc)</div>
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TIA</div>
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-mattyd</div>
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