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<body lang="EN-US" link="#0563C1" vlink="#954F72" style="tab-interval:.5in">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi;color:#1F497D">No PAKs with 9.x. The
license migration wizard in 9.1.2 requires a Contract Number if you have UCSS or an SO if you purchased the upgrade. GLO then checks that stuff when they manually process your request for 9.x licenses.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_MailAutoSig"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:#1F497D;mso-no-proof:yes"><o:p> </o:p></span></a></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="mso-bookmark:_MailAutoSig"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-theme-font:minor-latin;mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi;color:#1F497D;mso-no-proof:yes">Matthew
G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<br>
</span></span><span style="mso-bookmark:_MailAutoSig"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;color:#1F497D;mso-no-proof:yes"><br>
1965 Greenspring Drive</span></span><span style="mso-bookmark:_MailAutoSig"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-theme-font:minor-latin;mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi;color:#1F497D;mso-no-proof:yes"><br>
</span></span><span style="mso-bookmark:_MailAutoSig"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;color:#1F497D;mso-no-proof:yes">Timonium, MD 21093</span></span><span style="mso-bookmark:_MailAutoSig"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-theme-font:minor-latin;mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi;color:#1F497D;mso-no-proof:yes"><br>
</span></span><span style="mso-bookmark:_MailAutoSig"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;color:#1F497D;mso-no-proof:yes"><br>
voice. 410.252.8830<br>
fax. 410.252.9284 <br>
<br>
</span></span><a href="http://twitter.com/heliontech"><span style="mso-bookmark:_MailAutoSig"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;color:blue;mso-no-proof:yes">Twitter</span></span><span style="mso-bookmark:_MailAutoSig"></span></a><span style="mso-bookmark:_MailAutoSig"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;color:#1F497D;mso-no-proof:yes">
| </span></span><a href="http://www.facebook.com/#!/pages/Helion/252157915296"><span style="mso-bookmark:_MailAutoSig"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;color:blue;mso-no-proof:yes">Facebook</span></span><span style="mso-bookmark:_MailAutoSig"></span></a><span style="mso-bookmark:_MailAutoSig"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;color:#1F497D;mso-no-proof:yes">
| </span></span><a href="http://www.heliontechnologies.com/"><span style="mso-bookmark:_MailAutoSig"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;color:blue;mso-no-proof:yes">Website</span></span><span style="mso-bookmark:_MailAutoSig"></span></a><span style="mso-bookmark:_MailAutoSig"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;color:#1F497D;mso-no-proof:yes">
| </span></span><a href="mailto:support@heliontechnologies.com?subject=Technical%20Support%20Request"><span style="mso-bookmark:_MailAutoSig"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;color:blue;mso-no-proof:yes">Email
Support</span></span><span style="mso-bookmark:_MailAutoSig"></span></a><span style="mso-bookmark:_MailAutoSig"><span style="font-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;color:#1F497D;mso-no-proof:yes"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="mso-bookmark:_MailAutoSig"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-theme-font:minor-latin;mso-fareast-font-family:"Times New Roman";mso-fareast-theme-font:minor-fareast;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi;color:#1F497D;mso-no-proof:yes"><o:p> </o:p></span></span></p>
<span style="mso-bookmark:_MailAutoSig"></span>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_MailOriginal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">From:</span></b></a><span style="mso-bookmark:_MailOriginal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"">
cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Erick Wellnitz<br>
<b>Sent:</b> Friday, September 13, 2013 11:43 AM<br>
<b>To:</b> cisco-voip<br>
<b>Subject:</b> [cisco-voip] PUT and CUCM 9.x<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailOriginal"><o:p> </o:p></span></p>
<div>
<div>
<p class="MsoNormal"><span style="mso-bookmark:_MailOriginal">I think I might be missing something obvious...<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-bookmark:_MailOriginal"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-bookmark:_MailOriginal">I ordered my CUCM 9.x upgrade from PUT but I don't see any claim certificates. Did I order the wrong thing?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-bookmark:_MailOriginal"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-bookmark:_MailOriginal">Thanks!<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-bookmark:_MailOriginal"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="mso-bookmark:_MailOriginal">-E</span><o:p></o:p></p>
</div>
</div>
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