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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Auto Registration is disabled on the cluster (has been). Database replication was good.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I experienced this with both 8.6 last year at another customer.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Currently this is </span>9.1.1.21018-1 and 3905 is running 3905.9-2-2ES7<span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Adam Frankel (afrankel) [mailto:afrankel@cisco.com] <br><b>Sent:</b> Monday, September 30, 2013 9:13 PM<br><b>To:</b> Jason Aarons (AM); cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> RE: 3905 SIP showing AUTO-REG for DN despite Factory Reset<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Assuming autoreg enabled properly, and the cluster is not in mixed mode, check the database replication status using “utils dbreplication runtimestate” and “utils dbreplication status”. If that looks good, please post the exact CUCM version and firmware version on the 3905.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>-- <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'>Adam <o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Jason Aarons (AM)<br><b>Sent:</b> Monday, September 30, 2013 6:40 PM<br><b>To:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br><b>Subject:</b> [cisco-voip] 3905 SIP showing AUTO-REG for DN despite Factory Reset<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>This phone is in CallManager 9.1 It’s a new 3905 deployment.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>In CallManager the phone shows Rejected. The phone web page says Phone DN is AUTO-REG. I’ve factory reset the phone and reset it in CallManager but the phone stays Rejected in CCM. Any ideas? Perhaps a bug in the phone firmware?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>If I http to the phone I see;<o:p></o:p></p><p class=MsoNormal><a href="http://10.XX.XX.XX/Device_Information.html">http://10.XX.XX.XX/Device_Information.html</a><o:p></o:p></p><p class=MsoNormal>MAC Address 08:CC:68:E8:3A:36<o:p></o:p></p><p class=MsoNormal>Host Name SEP08CC68E83A36<o:p></o:p></p><p class=MsoNormal>Phone DN AUTO-REG<o:p></o:p></p><p class=MsoNormal>App Load ID 3905.9-2-2ES7<o:p></o:p></p><p class=MsoNormal>Boot Load ID 3905.0-0-0-01-01<o:p></o:p></p></div></body></html>