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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>So we ran Wireshark on both sides and audio showed it was existing the Informacast NIC and the Phone NIC showed it was listening.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>We disabled IGMP snooping on the switch the server is connected to, which resolved the playout issues.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>We listed only the two Subscribers. </span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Haas, Neal [mailto:nhaas@co.fresno.ca.us] <br><b>Sent:</b> Thursday, September 26, 2013 7:03 PM<br><b>To:</b> Jason Aarons (AM); cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> RE: [cisco-voip] Informacast Basic Paging 8.3 to SIP 7965 (CCM 9.1)<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Just the ones with phones</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-bottom:solid windowtext 1.5pt;padding:0in 0in 1.0pt 0in'><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p></div><p class=MsoNormal><span style='color:#1F497D'>Neal Haas</span><o:p></o:p></p></div><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jason Aarons (AM) [<a href="mailto:jason.aarons@dimensiondata.com">mailto:jason.aarons@dimensiondata.com</a>] <br><b>Sent:</b> Thursday, September 26, 2013 3:51 PM<br><b>To:</b> Haas, Neal; cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br><b>Subject:</b> RE: [cisco-voip] Informacast Basic Paging 8.3 to SIP 7965 (CCM 9.1)</span><o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>We have a 10 server cluster. The PUB, MOH and TFTP servers don’t run CCM. Should I include them in my list of IP addresses? Or just the Subscribers doing call processing?</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><table class=MsoNormalTable border=0 cellspacing=3 cellpadding=0 width="100%" style='width:100.0%'><tr><td style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Recipient group members updated </span><o:p></o:p></p></td></tr></table><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><o:p></o:p></p><table class=MsoNormalTable border=0 cellspacing=3 cellpadding=0><tr><td style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Unable to build recipient groups: java.lang.Exception: The Communications Managers given for cluster 'UDEL' are not consistent with those in the SNMP cluster table. Please verify that the Communications Managers belong in the cluster. </span><o:p></o:p></p></td></tr></table><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Haas, Neal [<a href="mailto:nhaas@co.fresno.ca.us">mailto:nhaas@co.fresno.ca.us</a>] <br><b>Sent:</b> Thursday, September 26, 2013 6:38 PM<br><b>To:</b> Jason Aarons (AM); Jason Aarons (AM); cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br><b>Subject:</b> RE: [cisco-voip] Informacast Basic Paging 8.3 to SIP 7965 (CCM 9.1)<o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>Try this.</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>In informaCast (I have ver 8.1) </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>Admin</span><span style='font-family:Wingdings;color:#1F497D'>à</span><span style='color:#1F497D'> Telephony </span><span style='font-family:Wingdings;color:#1F497D'>à</span><span style='color:#1F497D'> CUCM clusters, click edit. Under Communications Manager IP Address(es), make sure all of your IP’s of your sub and pubs are there.</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>Verify that your SNMP values are all in your subs and pub.</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>Go to the Recipients tab, click UPDATE</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>Wait 10 to 20 minutes then try it again….</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>I also noticed a warning that not all my phones in call manager were discovered. “There are more phones associated with your Communications Manager server than your InformaCast license key supports. Broadcast messages will be limited to 50 total phones. The number of phones in the list that will participate in a broadcast depends on how many other phones have been broadcast participants. For example, if 50 other phones have been broadcast participants, then no phones in the list can participate. Otherwise, either all or some of the phones can participate.” </span><span style='color:red'>Translation: your MAX page(s) will be 50 phones, you can have as many phones in the cluster as you want</span><o:p></o:p></p><div><div style='border:none;border-bottom:solid windowtext 1.5pt;padding:0in 0in 1.0pt 0in'><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p></div><p class=MsoNormal><span style='color:#1F497D'>Neal Haas</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>IT Analyst, Communications</span><o:p></o:p></p><p class=MsoNormal><i><span style='color:#1F497D'>Please report Troubles to the Help Desk. 559-600-5900</span></i><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>Telephone (559) 600-5890</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>FAX (559) 455-4747</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>County of Fresno</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>Information Technology Services Division</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>1020 S Tenth St</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>Fresno, CA 93702</span><o:p></o:p></p></div><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Jason Aarons (AM)<br><b>Sent:</b> Thursday, September 26, 2013 3:12 PM<br><b>To:</b> Jason Aarons (AM); cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br><b>Subject:</b> Re: [cisco-voip] Informacast Basic Paging 8.3 to SIP 7965 (CCM 9.1)</span><o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>So Cisco TAC is stumped.</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>If I used a filter of Device Pool on a Informacast Recipient Group it worked.</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>Next hurdle is calling the CTI Route Point I hear;</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>Welcome to the Singlewire Informacast System...ding..ding</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>Were sorry no devices could be activated. Your broadcast will not be completed.</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Jason Aarons (AM)<br><b>Sent:</b> Thursday, September 26, 2013 12:20 PM<br><b>To:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br><b>Subject:</b> [cisco-voip] Informacast Basic Paging 8.3 to SIP 7965 (CCM 9.1)<o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><o:p></o:p></p><p class=MsoNormal>Informcast 8.3 (with CallManger 9.1) isn’t finding one of my SIP 7965s? Several SIP 6945s are showing up. <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Any known issues with SIP? I setup the CTI ports as SCCP, maybe it’s mandatory to setup a SIP Trunk instead??<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>I also noticed a warning that not all my phones in callmanager were discovered. “There are more phones associated with your Communications Manager server than your InformaCast <a href="https://10.16.32.43:8444/InformaCast/admin?cmd=manage-key&seq=pr:1f">license key</a> supports. Broadcast messages will be limited to 50 total phones. The number of phones in the list that will participate in a broadcast depends on how many other phones have been broadcast participants. For example, if 50 other phones have been broadcast participants, then no phones in the list can participate. Otherwise, either all or some of the phones can participate.”<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>I know I’m limited to a broadcast group of 50 phones, but I didn’t think the size of the cluster mattered?<o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br><br><span style='color:white'>itevomcid</span> </span><o:p></o:p></p></div></body></html>