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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Anyone know a way to turn default the “Send a Message Press 2” to use Dial by Extension by default and have to press ## to switch to dial by name? <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Correct Procedure to send a Message in Unity Connection Voicemail<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Login to Voicemail.<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>To send a Message Press 2.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:.5in'><record message><o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal style='margin-left:1.0in;text-indent:.5in'>Press ## <span style='color:red'><<<<<<<<<<<<<--- This is the secret to change between Dial by Name versus Dial by Extension , Unity also asks the user if they want to switch to “number entry”</span><o:p></o:p></p><p class=MsoNormal><span style='color:red'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:1.5in;text-indent:.5in'>Enter the 7-digit extension you want to send the message to. <span style='color:red'><<<<<<<<<<<<<<<<<<<<<<<<This is not the 4-digit extension on phone</span><o:p></o:p></p><p class=MsoNormal><span style='color:windowtext'><o:p> </o:p></span></p></div></body></html>