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You'll need the provider if the caller masks their caller id or you need to trace the call beyond CUCM for any reason.
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<div>Have you tried talking to these folks at Verizon? It's a residential link but they may know how to activate the feature for trunks.</div>
<div><a href="http://www.verizon.com/Support/Residential/phone/homephone/general+support/support+tools/general/95622.htm">http://www.verizon.com/Support/Residential/phone/homephone/general+support/support+tools/general/95622.htm</a></div>
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<div>-Ryan </div>
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<div>On Oct 3, 2013, at 12:29 PM, Lisa Notarianni <<a href="mailto:lisa.notarianni@scranton.edu">lisa.notarianni@scranton.edu</a>> wrote:</div>
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<div lang="EN-US" link="blue" vlink="purple" style="font-family: 'Lucida Grande'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; ">
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(23, 55, 94); ">CUCM 8.6.6<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(23, 55, 94); "> </span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">
<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(23, 55, 94); ">We are planning on implementing the MCID feature on all phones in case of a Malicious Call so we can then have a call tagged. Since there are 2 parts to the tagging…<o:p></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; text-indent: -0.25in; ">
<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(23, 55, 94); "><span>1.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span></span><span style="font-family: Calibri, sans-serif; color: rgb(23, 55, 94); ">In
CUCM<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(23, 55, 94); "><span>2.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span></span><span style="font-family: Calibri, sans-serif; color: rgb(23, 55, 94); ">At
Verizon (our PRI carrier)<o:p></o:p></span></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(23, 55, 94); "> </span></div>
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<span style="color: rgb(23, 55, 94); "><span>-<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span></span><span style="font-family: Calibri, sans-serif; color: rgb(23, 55, 94); ">we
have tried working with Verizon on enabling this feature and they are having a hard time figuring it out.<o:p></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">
<span style="font-family: Calibri, sans-serif; color: rgb(23, 55, 94); "> </span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">
<span style="font-family: Calibri, sans-serif; color: rgb(23, 55, 94); ">Our questions is – do we really need Verizon involved in a Malicious Call anyway? Will our call data from CUCM that we report on hold up in a court of law if there was an emergency such
as a bomb threat or other type of serious threat?<o:p></o:p></span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">
<span style="font-family: Calibri, sans-serif; color: rgb(23, 55, 94); "> </span></div>
<div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">
<span style="font-family: Calibri, sans-serif; color: rgb(23, 55, 94); ">Has anyone else ever dealt with this situation?<o:p></o:p></span></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(23, 55, 94); "><br>
Thanks.</span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><span><image001.gif></span><o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "> </span></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(23, 55, 94); "> </span></div>
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<o:p> </o:p></div>
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<o:p></o:p></div>
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