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The intelligence to consolidate users and licenses is still in CUCM. ELM just handles the distribution of licenses to clusters. This is why ELM can't tell you which users/devices are consuming which license, just how many. CUCM is still where you have to
look to see what license an individual user or device is consuming.
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<div>-Ryan </div>
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<div>On Oct 10, 2013, at 1:00 AM, Tim Smith <<a href="mailto:tim.smith@enject.com.au">tim.smith@enject.com.au</a>></div>
<div> wrote:</div>
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<div>Yeah I've actually done this and poor ELM is confused now, but happily "compliant"</div>
<div>But I still don't think it's great, it kind of kills the usefulness of ELM</div>
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<div>I think ELM needs to be a bit smarter in how it calculates and reconciles licensing</div>
<div>I think it should be primarily looking at users with device profiles and devices associated and working out lic that way (they would be active UC users)</div>
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<div>Cheers,</div>
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<div>Tim<br>
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On 10 Oct 2013, at 3:06 pm, "Nate VanMaren" <<a href="mailto:VanMarenNP@ldschurch.org">VanMarenNP@ldschurch.org</a>> wrote:<br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Remember a CUWL Standard user gets 10 devices per license. So you could just assign all of your phones to one user that would end up with N/10 CUWL standard
licenses. That would easy to maintain, and probably less expensive than public space + user profile…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I haven’t migrated any CUWL PRO to 9.x yet, so I am not sure what their device entitlement really is.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Tim Smith<br>
<b>Sent:</b> Wednesday, October 09, 2013 5:30 PM<br>
<b>To:</b> Ryan Ratliff (rratliff)<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] CUCM 9.x ELM and Owner ID<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">Thanks mate,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">I’m ok with the structure (well I think it still needs work – so hopefully product team will continue to improve it)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">In these scenario’s it’s usually 99% of the phones actually get logged into by 1 user (so they really do have a user and are not really public
space) – it’s just as the admins use EM, they don’t keep track and update the physical devices to reflect this (as you’d expect – most people use EM as a deployment / roll out tool (instead of TAPS) these days so they don’t need to worry about linking physical
phones to people)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">There were also some good threads on the partner communities about this.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">I’m more interested now in working around what is there. I have a few ideas.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">-</span><span lang="EN-AU" style="font-size:7.0pt;color:#3A3A3A">
</span><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">I have a bulk login script, which logs people in, at the same time I could put in an AXL update to update owner ID as I go. (There is still on-going maintenance
issue though)<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">-</span><span lang="EN-AU" style="font-size:7.0pt;color:#3A3A3A">
</span><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">A proxy type login service (new front end for EM, could also take care of this)<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">-</span><span lang="EN-AU" style="font-size:7.0pt;color:#3A3A3A">
</span><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">Or one of the PC based login systems (it could also do the AXL update)<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">-</span><span lang="EN-AU" style="font-size:7.0pt;color:#3A3A3A">
</span><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">Also, just trying out assigning phones to single user.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">I’ll do some more investigation!<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">Thanks for your comments so far!<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"><br>
Tim</span><span style="font-size:8.5pt;font-family:"Verdana","sans-serif";color:#F15A23"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Ryan Ratliff (rratliff) [<a href="mailto:rratliff@cisco.com">mailto:rratliff@cisco.com</a>]
<br>
<b>Sent:</b> Thursday, 10 October 2013 4:25 AM<br>
<b>To:</b> Tim Smith<br>
<b>Cc:</b> Joe Martini (joemar2); <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] CUCM 9.x ELM and Owner ID<br>
<b>Importance:</b> High<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU"> </span></p>
<p class="MsoNormal"><span lang="EN-AU">I agree, and unfortunately our current licensing model is structured such that the public space phones consume a license just as they would if they were the only phone associated to a user with no additional features.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU"> </span></p>
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<p class="MsoNormal"><span lang="EN-AU">-Ryan <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU"> </span></p>
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<p class="MsoNormal"><span lang="EN-AU">On Oct 9, 2013, at 2:53 AM, Tim Smith <<a href="mailto:tim.smith@enject.com.au">tim.smith@enject.com.au</a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU"> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif"">Thanks Ryan,
<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif""> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif"">Sorry to keep banging on about this, but I'm still a bit confused.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif""> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif"">I definitely don't want to get more licensing than we are entitled to.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif""> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif"">I think from CUCM point of view, and based on below.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif"">Phones without owners are essentially considered public space.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif""> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif"">Phones with owners associated, would get attributed in the right place, i.e. CUWL standard, pro etc.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif""> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif"">In extension mobility environments, usually none of our phones have owners associated.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif"">So when we go to add CSF's for Jabber for instance, we come unstuck.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif""> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif"">Cheers,<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif""> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif"">Tim<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif""> </span></p>
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<p class="MsoNormal"><b><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828">From:</span></b><span class="apple-converted-space"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828"> </span></span><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828">Ryan
Ratliff (rratliff) <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>><br>
<b>Sent:</b><span class="apple-converted-space"> </span>Wednesday, 9 October 2013 1:41 AM<br>
<b>To:</b><span class="apple-converted-space"> </span>Tim Smith<br>
<b>Cc:</b><span class="apple-converted-space"> </span>Joe Martini (joemar2); <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>Re: [cisco-voip] CUCM 9.x ELM and Owner ID</span><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">I recommend when looking at the User Count Tool or whatever tool you are using to do your license migration (before the upgrade) you should count your public space
phones as a separate user that will require a license. <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">I understand Licensing is being very generous for current migrations however I would pay careful attention to what you ask for and what you get as compared to what
you currently pay for so there are no big surprises at your next renewal.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">-Ryan<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">On Oct 8, 2013, at 10:25 AM, Tim Smith <<a href="mailto:tim.smith@enject.com.au">tim.smith@enject.com.au</a>><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">Thanks Ryan<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">Does that mean we should ask licensing for a public space lic per em phone?<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">We don't actually need to buy more licenses right?<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">Cheers,<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">Tim<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"> </span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"><br>
On 9 Oct 2013, at 1:09 am, "Ryan Ratliff (rratliff)" <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> wrote:<o:p></o:p></span></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">As soon as you add SNR or a soft client to those users you have to double up on licenses to account for the public space phones.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">Today that is the solution and when doing your DLU to ELM conversion you need to plan accordingly.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828"> </span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">-Ryan<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-family:"Calibri","sans-serif";color:#282828">On Oct 7, 2013, at 7:33 PM, Tim Smith <<a href="mailto:tim.smith@enject.com.au">tim.smith@enject.com.au</a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">Thanks Joe,</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">I have seen that one before, I’m not sure that is the same issue.</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">This is in regard to the physical phones not been allocated to a user. (i.e. assigning phones owner ID’s)</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">This seems to cause a double up for me when I create CSF profiles.</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">Cheers,</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A">Tim</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A"> </span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828">From:</span></b><span class="apple-converted-space"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828"> </span></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828">Joe
Martini [mailto:joemar2@<a href="http://cisco.com/">cisco.com</a>]<span class="apple-converted-space"> </span><br>
<b>Sent:</b><span class="apple-converted-space"> </span>Tuesday, 8 October 2013 10:08 AM<br>
<b>To:</b><span class="apple-converted-space"> </span>Tim Smith<br>
<b>Cc:</b><span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>Re: [cisco-voip] CUCM 9.x ELM and Owner ID</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="color:#282828"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="color:#282828">Versions of CUCM that contain the fix for CSCue14471 no longer have this issue.<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="color:#282828"><a href="http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCue14471"><span style="color:purple">http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCue14471</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="color:#282828"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="color:#282828">Joe<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="color:#282828"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="color:#282828">On Oct 7, 2013, at 6:00 PM, Tim Smith <<a href="mailto:tim.smith@enject.com.au"><span style="color:purple">tim.smith@enject.com.au</span></a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="color:#282828"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828">Hi guys,</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828"> </span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828">I’ve seen some discussion on this already</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="color:#282828"><a href="http://www.gossamer-threads.com/lists/cisco/voip/172472?search_string=owner%20cuwl;#172472"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#954F72">http://www.gossamer-threads.com/lists/cisco/voip/172472?search_string=owner%20cuwl;#172472</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828"> </span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828">Most clients do not assign owner ID as they use extension mobility.</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828">(I will admit it is true that a lot of mobility users actually stay logged into the same phone and we could technically assign them as the owner)</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828"> </span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828">Either way, I keep ending up with my licensing in ELM being out of balance due to having phones and CSF’s.</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828"> </span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828">The TAC answer to me was that I should assign an owner ID.</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828"> </span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828">Am I missing something here? Is there another solution?</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828"> </span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828">Cheers,</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828"> </span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#282828">Tim.</span><span lang="EN-AU" style="color:#282828"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-AU" style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:#282828">_______________________________________________<br>
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<p class="MsoNormal"><span lang="EN-AU" style="color:#282828"> <o:p></o:p></span></p>
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