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<div>Why not do it via SQL ? -> run sql update device set fkenduser=(select fkenduser from extensionmobilitydynamic where fkdevice=device.pkid) where name like 'SEP%' and fkenduser IS NULL</div>
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<div>this sets the currently logged in enduser as the device owner if there is currently no owner set– no need to logout…</div>
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<div>brgds</div>
<div>Erich</div>
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<span style="font-weight:bold">Von: </span>Tim Smith <<a href="mailto:tim.smith@enject.com.au">tim.smith@enject.com.au</a>><br>
<span style="font-weight:bold">Datum: </span>Montag, 14. Oktober 2013 21:52<br>
<span style="font-weight:bold">An: </span>"Ryan Ratliff (rratliff)" <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>><br>
<span style="font-weight:bold">Cc: </span>"<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<span style="font-weight:bold">Betreff: </span>Re: [cisco-voip] CUCM 9.x ELM and Owner ID<br>
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<div>If you can't upgrade in the meantime, you could look into a bulk logout an login script. There are quite a few ways to do this. </div>
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<div>Then you could log out all, make your bat change, then log them back in.</div>
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Cheers,</div>
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<div>Tim</div>
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On 15 Oct 2013, at 12:37 am, "Ryan Ratliff (rratliff)" <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> wrote:<br>
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<div>An upgrade to 9.1(2) will help in both the users with only EM enabled not getting assigned Essential licenses and the fact that owner user id cannot be set on an EM-enabled phone (CSCue14471), in addition to a bunch of bug fixes.
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<div>-Ryan </div>
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<div>On Oct 14, 2013, at 5:52 AM, Dana Tong <<a href="mailto:Dana_Tong@bridgepoint.com.au">Dana_Tong@bridgepoint.com.au</a>> wrote:</div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">So I have a customer who has an early CUCM version (9.1.1.10000-11) and they have EM.<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">They have CUWL standard licensing and the ELM is doubling up on UCL Enhanced licenses for devices and User Device Profiles.<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">The “Owner User ID” field is greyed out and cannot be selected. The procedure to update was to:<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><a href="https://supportforums.cisco.com/thread/289688" style="color: purple; text-decoration: underline; ">https://supportforums.cisco.com/thread/289688</a><o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><span>1.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Logout
the user<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><span>2.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Turn
off EM on the device<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><span>3.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Set
the Owner ID<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><span>4.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Turn
on EM<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><span>5.<span style="font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-family: 'Times New Roman';"> <span class="Apple-converted-space"> </span></span></span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Log
the user back into the phone.<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Surely there’s a better way?!?! They have some 1300 logged in users at present.<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">As another test, I exported all phones of type x. Updated the “Owner User ID” in the CSV and re-inserted the phone.<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">The field is updated but the license count is not reflected when I click the “Update Usage Details” on the license page within CUCM.<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Does anyone else have a solution for fixing up this license calculation error in bulk?<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Cheers<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Dana<o:p></o:p></span></div>
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<b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif;">From:</span></b><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma, sans-serif;"><span class="Apple-converted-space"> </span>cisco-voip [<a href="mailto:cisco-">mailto:cisco-</a><a href="mailto:voip-bounces@puck.nether.net">voip-bounces@puck.nether.net</a>]<span class="Apple-converted-space"> </span><b>On
Behalf Of<span class="Apple-converted-space"> </span></b>Ryan Ratliff (rratliff)<br>
<b>Sent:</b><span class="Apple-converted-space"> </span>Friday, 11 October 2013 12:06 AM<br>
<b>To:</b><span class="Apple-converted-space"> </span>Tim Smith<br>
<b>Cc:</b><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] CUCM 9.x ELM and Owner ID<br>
<b>Importance:</b><span class="Apple-converted-space"> </span>High<o:p></o:p></span></div>
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<o:p> </o:p></div>
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The intelligence to consolidate users and licenses is still in CUCM. ELM just handles the distribution of licenses to clusters. This is why ELM can't tell you which users/devices are consuming which license, just how many. CUCM is still where you have to
look to see what license an individual user or device is consuming.<o:p></o:p></div>
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<o:p> </o:p></div>
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-Ryan<o:p></o:p></div>
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<o:p> </o:p></div>
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On Oct 10, 2013, at 1:00 AM, Tim Smith <<a href="mailto:tim.smith@enject.com.au" style="color: purple; text-decoration: underline; ">tim.smith@enject.com.au</a>><o:p></o:p></div>
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wrote:<o:p></o:p></div>
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<o:p> </o:p></div>
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Yeah I've actually done this and poor ELM is confused now, but happily "compliant"<o:p></o:p></div>
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But I still don't think it's great, it kind of kills the usefulness of ELM<o:p></o:p></div>
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<o:p> </o:p></div>
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I think ELM needs to be a bit smarter in how it calculates and reconciles licensing<o:p></o:p></div>
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I think it should be primarily looking at users with device profiles and devices associated and working out lic that way (they would be active UC users)<o:p></o:p></div>
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<o:p> </o:p></div>
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Cheers,<o:p></o:p></div>
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<o:p> </o:p></div>
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Tim<br>
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On 10 Oct 2013, at 3:06 pm, "Nate VanMaren" <<a href="mailto:VanMarenNP@ldschurch.org" style="color: purple; text-decoration: underline; ">VanMarenNP@ldschurch.org</a>> wrote:<o:p></o:p></p>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Remember a CUWL Standard user gets 10 devices per license. So you could just assign all of your phones to one user that would end up with N/10 CUWL standard licenses.
That would easy to maintain, and probably less expensive than public space + user profile…</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">I haven’t migrated any CUWL PRO to 9.x yet, so I am not sure what their device entitlement really is.</span><o:p></o:p></div>
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<b><span style="font-size: 10pt; font-family: Tahoma, sans-serif;">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif;"><span class="Apple-converted-space"> </span>cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" style="color: purple; text-decoration: underline; ">mailto:cisco-voip-bounces@puck.nether.net</a>]<span class="Apple-converted-space"> </span><b>On
Behalf Of<span class="Apple-converted-space"> </span></b>Tim Smith<br>
<b>Sent:</b><span class="Apple-converted-space"> </span>Wednesday, October 09, 2013 5:30 PM<br>
<b>To:</b><span class="Apple-converted-space"> </span>Ryan Ratliff (rratliff)<br>
<b>Cc:</b><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] CUCM 9.x ELM and Owner ID</span><o:p></o:p></div>
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<o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">Thanks mate,</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);"> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">I’m ok with the structure (well I think it still needs work – so hopefully product team will continue to improve it)</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);"> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">In these scenario’s it’s usually 99% of the phones actually get logged into by 1 user (so they really do have a user and are not really public space) – it’s just as the
admins use EM, they don’t keep track and update the physical devices to reflect this (as you’d expect – most people use EM as a deployment / roll out tool (instead of TAPS) these days so they don’t need to worry about linking physical phones to people)</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);"> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">There were also some good threads on the partner communities about this.</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);"> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">I’m more interested now in working around what is there. I have a few ideas.</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);"> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">-</span><span style="font-size: 7pt; color: rgb(58, 58, 58); "> <span class="Apple-converted-space"> </span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">I
have a bulk login script, which logs people in, at the same time I could put in an AXL update to update owner ID as I go. (There is still on-going maintenance issue though)</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">-</span><span style="font-size: 7pt; color: rgb(58, 58, 58); "> <span class="Apple-converted-space"> </span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">A
proxy type login service (new front end for EM, could also take care of this)</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">-</span><span style="font-size: 7pt; color: rgb(58, 58, 58); "> <span class="Apple-converted-space"> </span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">Or
one of the PC based login systems (it could also do the AXL update)</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">-</span><span style="font-size: 7pt; color: rgb(58, 58, 58); "> <span class="Apple-converted-space"> </span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">Also,
just trying out assigning phones to single user.</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);"> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">I’ll do some more investigation!</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);"> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">Thanks for your comments so far!</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);"> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">Cheers,</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);"><br>
Tim</span><o:p></o:p></div>
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<b><span style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;"><span class="Apple-converted-space"> </span>Ryan Ratliff (rratliff) [<a href="mailto:rratliff@cisco.com" style="color: purple; text-decoration: underline; ">mailto:rratliff@cisco.com</a>]<span class="Apple-converted-space"> </span><br>
<b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, 10 October 2013 4:25 AM<br>
<b>To:</b><span class="Apple-converted-space"> </span>Tim Smith<br>
<b>Cc:</b><span class="Apple-converted-space"> </span>Joe Martini (joemar2);<span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] CUCM 9.x ELM and Owner ID<br>
<b>Importance:</b><span class="Apple-converted-space"> </span>High</span><o:p></o:p></div>
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I agree, and unfortunately our current licensing model is structured such that the public space phones consume a license just as they would if they were the only phone associated to a user with no additional features. <o:p></o:p></div>
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-Ryan<o:p></o:p></div>
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On Oct 9, 2013, at 2:53 AM, Tim Smith <<a href="mailto:tim.smith@enject.com.au" style="color: purple; text-decoration: underline; ">tim.smith@enject.com.au</a>> wrote:<o:p></o:p></div>
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<o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;">Thanks Ryan,</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;">Sorry to keep banging on about this, but I'm still a bit confused.</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;">I definitely don't want to get more licensing than we are entitled to.</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;">I think from CUCM point of view, and based on below.</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;">Phones without owners are essentially considered public space.</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;">Phones with owners associated, would get attributed in the right place, i.e. CUWL standard, pro etc.</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;">In extension mobility environments, usually none of our phones have owners associated.</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;">So when we go to add CSF's for Jabber for instance, we come unstuck.</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;">Cheers,</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;">Tim</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif;"> </span><o:p></o:p></div>
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<hr size="2" width="711" align="center" style="width: 533.25pt; ">
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<b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">From:</span></b><span class="apple-converted-space"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">Ryan
Ratliff (rratliff) <<a href="mailto:rratliff@cisco.com" style="color: purple; text-decoration: underline; ">rratliff@cisco.com</a>><br>
<b>Sent:</b><span class="apple-converted-space"> </span>Wednesday, 9 October 2013 1:41 AM<br>
<b>To:</b><span class="apple-converted-space"> </span>Tim Smith<br>
<b>Cc:</b><span class="apple-converted-space"> </span>Joe Martini (joemar2);<span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>Re: [cisco-voip] CUCM 9.x ELM and Owner ID</span><span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"></span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">I recommend when looking at the User Count Tool or whatever tool you are using to do your license migration (before the upgrade) you should count your public space phones as a separate
user that will require a license. </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">I understand Licensing is being very generous for current migrations however I would pay careful attention to what you ask for and what you get as compared to what you currently pay for
so there are no big surprises at your next renewal.</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">-Ryan</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">On Oct 8, 2013, at 10:25 AM, Tim Smith <<a href="mailto:tim.smith@enject.com.au" style="color: purple; text-decoration: underline; ">tim.smith@enject.com.au</a>></span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> wrote:</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">Thanks Ryan</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">Does that mean we should ask licensing for a public space lic per em phone?</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">We don't actually need to buy more licenses right?</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">Cheers,</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">Tim</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"><br>
On 9 Oct 2013, at 1:09 am, "Ryan Ratliff (rratliff)" <<a href="mailto:rratliff@cisco.com" style="color: purple; text-decoration: underline; ">rratliff@cisco.com</a>> wrote:</span><o:p></o:p></p>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">As soon as you add SNR or a soft client to those users you have to double up on licenses to account for the public space phones. </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">Today that is the solution and when doing your DLU to ELM conversion you need to plan accordingly.</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">-Ryan</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">On Oct 7, 2013, at 7:33 PM, Tim Smith <<a href="mailto:tim.smith@enject.com.au" style="color: purple; text-decoration: underline; ">tim.smith@enject.com.au</a>> wrote:</span><o:p></o:p></div>
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<span style="font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">Thanks Joe,</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);"> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">I have seen that one before, I’m not sure that is the same issue.</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);"> </span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">This is in regard to the physical phones not been allocated to a user. (i.e. assigning phones owner ID’s)</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">This seems to cause a double up for me when I create CSF profiles.</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">Cheers,</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(58, 58, 58);">Tim</span><o:p></o:p></div>
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<b><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">From:</span></b><span class="apple-converted-space"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);"> </span></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">Joe
Martini [<a href="mailto:joemar2@">mailto:joemar2@</a><a href="http://cisco.com/" style="color: purple; text-decoration: underline; ">cisco.com</a>]<span class="apple-converted-space"> </span><br>
<b>Sent:</b><span class="apple-converted-space"> </span>Tuesday, 8 October 2013 10:08 AM<br>
<b>To:</b><span class="apple-converted-space"> </span>Tim Smith<br>
<b>Cc:</b><span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>Re: [cisco-voip] CUCM 9.x ELM and Owner ID</span><o:p></o:p></div>
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<span style="color: rgb(40, 40, 40); ">Versions of CUCM that contain the fix for CSCue14471 no longer have this issue.</span><o:p></o:p></div>
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<span style="color: rgb(40, 40, 40); "><a href="http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCue14471" style="color: purple; text-decoration: underline; "><span style="color: purple; ">http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCue14471</span></a></span><o:p></o:p></div>
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<span style="color: rgb(40, 40, 40); ">Joe</span><o:p></o:p></div>
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<span style="color: rgb(40, 40, 40); ">On Oct 7, 2013, at 6:00 PM, Tim Smith <<a href="mailto:tim.smith@enject.com.au" style="color: purple; text-decoration: underline; "><span style="color: purple; ">tim.smith@enject.com.au</span></a>> wrote:</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">Hi guys,</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">I’ve seen some discussion on this already</span><o:p></o:p></div>
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<span style="color: rgb(40, 40, 40); "><a href="http://www.gossamer-threads.com/lists/cisco/voip/172472?search_string=owner%20cuwl;#172472" style="color: purple; text-decoration: underline; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(149, 79, 114);">http://www.gossamer-threads.com/lists/cisco/voip/172472?search_string=owner%20cuwl;#172472</span></a></span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">Most clients do not assign owner ID as they use extension mobility.</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">(I will admit it is true that a lot of mobility users actually stay logged into the same phone and we could technically assign them as the owner)</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">Either way, I keep ending up with my licensing in ELM being out of balance due to having phones and CSF’s.</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">The TAC answer to me was that I should assign an owner ID.</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">Am I missing something here? Is there another solution?</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">Cheers,</span><o:p></o:p></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(40, 40, 40);">Tim.</span><o:p></o:p></div>
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<span style="font-size: 13.5pt; font-family: Helvetica, sans-serif; color: rgb(40, 40, 40);">_______________________________________________<br>
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<span style="font-size: 13.5pt; font-family: 'Lucida Grande'; color: rgb(40, 40, 40);">_______________________________________________<br>
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