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<p class="MsoNormal"><span style="color:#1F497D">What’s the full version?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Jason Aarons (AM) [mailto:jason.aarons@dimensiondata.com]
<br>
<b>Sent:</b> Thursday, October 17, 2013 9:25 AM<br>
<b>To:</b> Brian Meade (brmeade); cisco-voip (cisco-voip@puck.nether.net)<br>
<b>Subject:</b> RE: CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">No luck. Same issue after Tomcat restart.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">admin:utils service restart Cisco Tomcat<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Service Manager is running<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cisco Tomcat[STOPPING]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cisco Tomcat[STOPPING]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cisco Tomcat[STOPPING]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cisco Tomcat[STOPPING]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Commanded Out of Service<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cisco Tomcat[NOTRUNNING]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Service Manager is running<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cisco Tomcat[STARTING]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cisco Tomcat[STARTING]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Cisco Tomcat[STARTED]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">admin:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Brian Meade (brmeade) [<a href="mailto:brmeade@cisco.com">mailto:brmeade@cisco.com</a>]
<br>
<b>Sent:</b> Thursday, October 17, 2013 8:40 AM<br>
<b>To:</b> Jason Aarons (AM); cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> RE: CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Have you tried restarting Tomcat?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Jason Aarons (AM)<br>
<b>Sent:</b> Thursday, October 17, 2013 8:00 AM<br>
<b>To:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> [cisco-voip] CCM 8.5.1SU3 Bulk Administration > PHones > Update Phones > Query hung<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The next button is hung. Next does nothing. I tried re-starting the Bulk Provisioning Service. Any other ideas? It didn’t even give me a query window. Just stuck on the last query I ran.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Screenshot;<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="946" height="391" id="Picture_x0020_1" src="cid:image001.png@01CECB1B.23D2B4D0"><o:p></o:p></p>
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