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<p class="MsoNormal"><span style="color:#1F497D">I’ve seen this happen before with 7.1.5 where CUCM tried a certain number of times to send the files before ultimately giving up and pretty much declaring the FTP server dead until restarting the CDR services.
I haven’t seen anyone have this issue outside of 7.1.5 and it really only seemed to happen for extended outages.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Brian<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Thursday, October 17, 2013 4:27 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] CDR Files Fail to send to External FTP Server<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have had periodic problems with our clients CDR files stopping transmission when they have a problem with the target FTP server. The connection times our during a transfer and then the CDR services will not send again until they are
restarted, even if the error condition on the remote end resolves itself. I have been told by a colleague that he worked with TAC on this in the past and it was normal behavior. I don’t doubt that this is possible, but it seems pretty bad design that the CDR
send won’t just retry again later. Anyone have any insight on this?<o:p></o:p></p>
<p class="MsoNormal">Thanks!<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<br>
<span style="font-size:9.0pt;font-family:"Arial","sans-serif""><br>
1965 Greenspring Drive</span><br>
<span style="font-size:9.0pt;font-family:"Arial","sans-serif"">Timonium, MD 21093</span><br>
<span style="font-size:9.0pt;font-family:"Arial","sans-serif""><br>
voice. 410.252.8830<br>
fax. 410.252.9284 <br>
<br>
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