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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Have you cycle’d the tftp service?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Dennis Heim | Solution Architect (Collaboration)</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>World Wide Technology, Inc. | 314-212-1814<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><b><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#00007F'>PS Engineering: </span></i></b><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#00007F'> Innovate & Ignite.</span></i><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Erick B. [mailto:erickbee@gmail.com] <br><b>Sent:</b> Friday, October 18, 2013 1:02 PM<br><b>To:</b> Heim, Dennis<br><b>Cc:</b> voip puck<br><b>Subject:</b> Re: [cisco-voip] 8945 not taking changes on 9.1.1a<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>The console logs on the phone also show it successfully downloading the SEPxxxx cnf xml file and successfully authenticating it. Not seeing any errors in the console log. <o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Fri, Oct 18, 2013 at 11:54 AM, Erick B. <<a href="mailto:erickbee@gmail.com" target="_blank">erickbee@gmail.com</a>> wrote:<o:p></o:p></p><div><p class=MsoNormal>Yes. Factory defaulted phone also.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Other phone models take changes fine and stop working when they are deleted from CUCM. <o:p></o:p></p></div><div><p class=MsoNormal>Servers have been rebooted to. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>The phone took the firmware update fine, and the phone web page (status message, debug display) show it downloading trust files fine and config sgn file (HTTP) fine. No errors there about timeout downloading config files, etc. <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Fri, Oct 18, 2013 at 11:38 AM, Heim, Dennis <<a href="mailto:Dennis.Heim@wwt.com" target="_blank">Dennis.Heim@wwt.com</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Have you tried clearing the security settings?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'>Dennis Heim | Solution Architect (Collaboration)</span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'>World Wide Technology, Inc. | <a href="tel:314-212-1814" target="_blank">314-212-1814</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#00007F'>PS Engineering: </span></i></b><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#00007F'> Innovate & Ignite.</span></i><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Erick B.<br><b>Sent:</b> Friday, October 18, 2013 12:26 PM<br><b>To:</b> voip puck<br><b>Subject:</b> [cisco-voip] 8945 not taking changes on 9.1.1a</span><o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Weird one here, anyone seen this before?<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Have a few 8945s that aren't taking changes. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>DB replication shows 2 on all servers. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Weird thing is, if we delete the 8945 from CUCM the 8945 still registers and works with old extension and 8945 phone web page shows it is registered to the right call manager server and the phone can make calls with the phone not being in CUCM. <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Have updated a few to current firmware version, same thing. <o:p></o:p></p></div></div></div></div></div></div></div><p class=MsoNormal><o:p> </o:p></p></div></div></div></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>