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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US">Hey mate,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US">The answer is currently..<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US">Log your licensing case.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US">Explain you use EM and no owner ID’s are assigned.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US">Ask them to escalate to product manager.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US">They will sort you out with correct licensing (and should not add it to your maintenance bill – i.e. you should still pay for same
amount of users)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US">i.e. they will give you the extra essential licenses to cover the unassigned phones, and still have the same count of CUWL users
to cover your normal users and other clients.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US">I have a feeling this will be changed in the future. But for now they should sort you out as above.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US">Tim<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Boon<br>
<b>Sent:</b> Monday, 21 October 2013 10:17 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] UC9 Upgrade - CUWL licensing and hot desk environments<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Ok so we've upgraded from 8.6 to 9.1.1-20000-5 and have encountered the same issue as many others with regards to having CUWL licenses and no Owner ID's set due to all phones being used as hot desks. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I understand (after a long conversation with TAC at the weekend) that my CUWL licenses are 'borrowed' and consumed as Enhanced licenses to cover the hot desk phones but what I cant understand is why 1 x CUWL license is worth the same a
1 x Enhanced license. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Is this going to be resolved in future versions?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Also, does anyone have any design best practice for deploying CUCM version 9 'hot desk' solutions without having to set the Device Owner ID on phones which will never have an owner? <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I asked TAC for some guidance on this but they didn't have a suggestion on how it should be deployed going forward with this new licensing model in place. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks in advance. <o:p></o:p></p>
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